Caliber - Baton Rouge - Southeast

4.4 (595reviews)
86%
12055 Airline Hwy,  Baton Rouge,  LA  70817

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (595)

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Returned Clean

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My Experience

All the people I dealt with were courageous and had my satisfaction as their primary goal.

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Returned Clean

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Returned Clean

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My Experience

This is the second time I’ve used their services in the past few months. Unfortunate circumstances, but both times they did great work. I will continue to use their services while I live in Baton Rouge.

Likely to Recommend

Repair Quality

Second time in the recent few months I’ve used their services. Unfortunate that I was in that situation, but they did a great job both times. Will continue to use them while I live in Baton Rouge.

Customer Service

Returned Clean

My Experience

Thank you so much.The staff was very friendly and professional. My car was fixed in a timely manner also, they offered to return my rental car for me.

Likely to Recommend

Repair Quality

2 items I'm concerned about 1. The passenger fog light isn't working. 2. The remote starter isn't working which I told 2 employees about

Customer Service

2 items I'm concerned about 1. The passenger fog light isn't working. 2. The remote starter isn't working which I told 2 employees about

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Returned Clean

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Very professional staff. Staff kept me informed of the repairs. The vehicle was completed prior to the time promised. I'm pleased.

Customer Service

Returned Clean

My Experience

very good communication

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Returned Clean

My Experience

Luis was fantastic and very responsive to any questions. The repair is very nicely done. Very professional throughout the process!

Likely to Recommend

All around great experience!

Repair Quality

Repairs are fantastic

Customer Service

Everyone was great, very responsive and helpful.

Returned Clean

My Experience

Thanks, appreciate the communication and great work.

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My Experience

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Likely to Recommend

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Luis was horrible he’s a compulsive liar. He lied about me not wanting my vehicle calibrated and I signed the paperwork to have it calibrated he also lied and said my vesicle wasn’t full when my car had 346 miles mind you I have a Corolla my husband was standing right there Luis lied and said I told him I was going fill my car up and I never said that to him I would not recommend Luis to anyone my car had a dull spot on it from them painting it he’s refusing to accommodate me my car steering wheel none of the buttons work at all it was working fine before I took it to the shop now it doesn’t work and Luis is refusing to fix it he definitely makes it bad for me to recommend this shop to anyone. He has horrible customer service

Customer Service

Returned Clean

My Experience

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My Experience

Y'all Did A Great Job 👍 No Complaints Here. Keep Up The Great Work 👍

Likely to Recommend

I Will Fully Recommend Y'all Services To Many As I Can.

Repair Quality

I'm Very Satisfied With The Work That Was Done And The Great Costumer Service, Great Job 👍.

Customer Service

I'm Very Satisfied With The Work That Was Done And The Great Costumer Service, Great Job 👍.

Likely to Recommend

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My Experience

Very good job 👍

My Experience