Caliber - Beaufort
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I no for sure Dozier over the top for was the best he was completely stayed in touch with us made sure everything was done appropriately and was really nice to us I've never done business with your company but I will be sure to recommend you he was great I also really like the girl at the front door I can't remember her name I think it might have been Kelly she's got long blondish hair maybe in her mid 40s pretty tall skinny girl but she it may even Lori I'm sorry but she was extremely nice and made sure everything was taken care of it was such an easy process and I would totally recommend you to everybody there was only one small thing is that I didn't think the vehicle was cleaned when we got it back and it wasn't anything specific it was just a small thing and wiping down the inside and the only reason I say that is because it was a new car to us but other than that Excellent Car Service and the repair work looks great thank you so much
Repair Quality - 5.0/5.0 -
Dozer was great so was the lady at the front desk I believe for noon I'm so sorry we were in such a hurry I think it was like Kelly or Lisa but she was a real pretty kind of tall girl very nice everybody was really good to us and they were super efficient and got to send out quickly
Customer Service - 5.0/5.0 -
We're not really complainers we've normally tried to do things ours leave not really had new cars in the last couple of years but we were fortunate enough that we got three new cars in our family this past year until we're really trying to take care of them but we're definitely good at can tell everybody that we thought Caliber Collision was excellent and I appreciate State Farm leading us to you because we hadn't done any type of business in Beaufort but everything when it comes to everything was great and I love the communication that we had
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I feel like there could’ve been more honesty on their part when it came to my car. It felt like every week there was something new…first it was that there were some parts on back order which I didn’t find out until I called after it was two days past my original car return date(apparently this was computer automated but whatever). Then it turned into my radiator arm was broken…which led into my car was in paint and it shouldn’t be much longer…this turned into my alternator was cracked and my ac hoses were broken…I don’t know the repair process but I assumed my car would be taken apart to assess the damage? Their sporadic findings made me feel like that DIDN’T happen. Then after weeks of this my car was finally ready but it legit looked like my car was thrown back together. I could see underneath my hood EVEN with the hood closed. They painted over my panel stripe with all the grit underneath. The framing was still sticking out didn’t really seem like they made an effort to make it look nice. There’s also white stuff all on the inside of my car. Extremely frustrating experience and I won’t be using them again or returning. I believe in extending grace and people having a bad day but I just feel like NO ONE was up front with me in this situation. They did provide me with a rental after they were called on a potential lie and that’s the only POSITIVE out of this entire experience. Brian and Karen I truly pray I just caught you guys at a bad time but even if that was the case you could have just said that. You could have told me you were slammed and it would be a while before you got my car. You could have said y’all were short-staffed if that was the case. Just be real.
Customer Service - 0.5/5.0 -
Poor communication
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
When I pay $1500 for a simple repair I expect to have a better job done. Instead I have to bring my car back and be without a car again. Not happy
Customer Service - 2.5/5.0 -
Not satisfied