Caliber - Benton IL

4.9 (845reviews)
98%
1618 N Main St,  Benton,  IL  62812

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (845)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

A co-worker had work done with you guys. I felt very confident there would be zero problems. Advised my claim’s adjuster the same

Repair Quality

My car was in pristine condition inside and out.

Customer Service

Very patient

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Heaven forbid I have to make that recommendation but I’d recommend Caliber.

Repair Quality

All personnel at the O’Fallon, IL, we very nice and provided good initial information. The Benton, IL, personnel were helpful and nice to work with while going over the repairs and parts.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car came back shining, 100% repaired, and overall looks great!

Customer Service

Staff kept us updated the whole time, everyone was friendly, quick repair time, and our car came back shining! 10/10 highly recommended!

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the staff were very helpful and courteous. They made sure my vehicle was taken care of and all my questions were answered. They also detailed my car! Thanks!!

Likely to Recommend

Repair Quality

Fast, trustworthy, accommodating, helpful, and friendly are a few words that I would use to describe Caliber Collison in Benton.

Customer Service

Returned Clean

My Experience

Car looks very good nice job

Likely to Recommend

I would recommend and do to every one who is in need.

Repair Quality

Very pleased

Customer Service

Very pleased

Returned Clean

Likely to Recommend

Repair Quality

Caliber Collision did a beautiful job. They are very friendly and helpful. They took care of everything from beginning to end and sent text messages keeping me up to date on the progress. I am very pleased.

Customer Service

My Experience

Everything looked really nice. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair quality is great. There were a few small hiccups with unrelated computer issues, but we were kept informed at every step. Cody was very professional and kind.

Customer Service

Returned Clean

My Experience

Completely satisfied! It looks like new, the car was also cleaned up, and smells fresh in it. Will definitely drop by again when I have any issues

My Experience

Thank you for your kindness. As well as keeping me informed qith what is going on throughout the process. Sincerely,. Elissa

Likely to Recommend

Repair Quality

Customer Service

My Experience

We hit a deer on I-57 and our insurance company recommended this Caliber location for the repairs. The shop worked seamlessly with our insurance, and the staff was friendly and professional throughout the entire process. Communication was excellent, and we received regular updates on the status of repairs. Thank you to Teresa, Michael, and Cody. A special thank you to Michael for the outstanding body work and attention to detail--the car looks great! The car was also detailed before we picked it up, something we didn't expect, and was much cleaner than when it was dropped off. We truly appreciate the great service.

Likely to Recommend

Repair Quality

Customer Service