Caliber - Benton IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks excellent! Would definitely use again!! Thanks so much for a great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with their work. Would use again.
Customer Service - 5.0/5.0 -
Customer service was very nice and helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, even cleaned up the inside of my vehicle! Definitely recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although lengthy, I am happy with the quality of work that came from your shop. Just took longer than expected due to other issues that came about. Thank you for getting my vehicle back on the road.
My Experience - 5.0/5.0 -
Like how you kept us in the loop! Car looks great, job well done. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Job done great On time. Thanks
Likely to Recommend - 5.0/5.0 -
Looked good
Repair Quality - 5.0/5.0 -
The only thing I wasn't satisfied with is it took an extra 4 days due to parts not received and cost me an extra $200 out of my pocket
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
all I can say is wow!! I dropped off/picked up the car with just the expectation that they would just fix what was broke. I got in the car and was amazed, not only did the outside of the car look fabulous (which is what was being fixed), the inside of the car looked brand new! I know that was a hard task because the inside was a total mess! I was amazed and very grateful, they went above and beyond what I was expecting for my repair! I was extremely impressed and satisfied and will definitely recommend them to everyone!! thank you so much for restoring my ride!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
you all did an absolutely amazing job not only on the repair but on cleaning the inside as well I was amazed at how well the inside came clean! and the outside was just as amazing! thank you so much! I will definitely recommend you to others!
Customer Service - 5.0/5.0 -
they were all very friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on my car. It looks like brand new. They kept me up to date as my car moved through the repair process. They were very professional and handled everything with my insurance company. Very friendly and have great customer service. I would highly recommend them!
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Very pleased, car looks great!
Customer Service - 5.0/5.0 -
Handled everything with my insurance company and kept me informed throughout the repair process. Very friendly and professional staff
My Experience - 5.0/5.0 -
Cody had excellent customer service thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did more than I expected thanks so much
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the service.I never expected to be so informed weekly with updates.It was refreshing to see such professionalism. I will recommend anyone who needs repairs to your business. Thank You, Rhonda and Paige Mize
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great professionalism .Kept me updated twice weekly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people who helped us were very nice. The work on the car seems good!
Likely to Recommend - 5.0/5.0 -
Wonderful people that worked there.
Repair Quality - 5.0/5.0 -
Excellent work and friendly and helpful workers!!!
Customer Service - 5.0/5.0 -
Customer service had been very helpful!!!
Returned Clean
My Experience - 5.0/5.0 -
It was really convenient to drop my car off and pick up my rental at the same place. The work they did looks great and they kept me updated via text throughout the repair process. My car was finished a week ahead of time and it was clean inside and out. Everyone in the office was really friendly and I would definitely return to them for any future needs. 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, friendly staff, and great work. Would return for any future needs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They went above and beyond what I expected. My truck looked brand new. It was clean and shiny and clean inside as well. I was very happy!