Caliber - Benton IL
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how quick it was and really appreciate Cody staying over to make sure I had my truck back for the weekend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The side view mirror that was replaced is blurry and makes it hard to see cars. I have never seen a mirror like this on any car I have ever driven. It doesn’t seem very safe. I would like a new mirror.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Kaleb went above and beyond when I picked my car up . I noticed an engine temp light came on about 15 min down the road. I pulled over and called Him. He drove to where I was at and troubleshooted that it had an air pocket in the cooling system . He took me where I was going and had my car towed back to His shop.They had it fixed and delivered to my house 2 days later. The only thing I was dissatisfied with was my place in line was supposed to be December 15 not December 21 , 1 week later . Had I known other vehicles were allowed to cut in front of me I’d would have arranged the tow to their facility ASAP.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly customer service . Loved the text updates !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service !! Excellent car repair !!! Very pleased !!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing such a great job repairing my Jeep .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work & timely return of my Jeep
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One of the fog lights mounting screws weren’t in No big deal. I found screws and put in. Other than that turned out great thanks Andy.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciated the constant communication from the start!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great service and quality work
Customer Service - 5.0/5.0 -
Thanks for the great service and quality work
Returned Clean
My Experience - 5.0/5.0 -
The trick looks great and I appreciate the dedication the team had to keeping me informed about the repairs and progress. Thank you Cody and Makayla
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Makayla was very efficient in letting me know what was going on with my car. I also appreciate that you washed my call and vacuumed my car. Thank you very much.
Likely to Recommend - 5.0/5.0 -
It was a very good experience.
Repair Quality - 5.0/5.0 -
Makayla was excellent in keeping me informed about the progress on my car. They also vacuumed my car which I wasn’t expecting.
Customer Service - 5.0/5.0 -
They washed and vacuumed the car after they finished their work. Very good customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision did a great job repairing my jeep compass. Kept me informed every step of the way! They even detailed my car ! Highly recommend caliber collision!