Caliber - Biloxi

4.9 (1,592reviews)
97%
1746 Popps Ferry Rd,  Biloxi,  MS  39532

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,592)

Likely to Recommend

Repair Quality

Customer Service

Super nice personnel. Went out of their way to make sure everything went smooth during repairs and updated me on repairs without having to call them first.

My Experience

Wonderful experience. Excellent service from the front desk to the shop. I will be happy to recommend Caliber to friends and family.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

My Experience

EVERYONE was so friendly. Excellent customer service. Will highly recommend to others. Chelsea, Les and Bevan are wonderful professionals. Thank you greatly. God Bless you all.

Likely to Recommend

Repair Quality

Customer Service

My Experience

So welcoming, personable, and fixed my damage not only early but it looks brand new! This place is awesome and I'd never consider going anywhere else now. :)

Likely to Recommend

Repair Quality

Could not be happier! The work was great, I was always kept informed of progress and where we were, and I'm convinced the professionalism and friendliness simply cannot be beat by anyone. 5 star all the way!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Bevan was great. Chelsea was very nice in the office desk. And over the phone.

Repair Quality

Truck looks like it was never in a wreck

Customer Service

Bevan was great and very thorough. He took care of my truck like it was his. That makes a difference when you get in a wreck and dealing with the situation of rental, fixing your vehicle, and all that stuff. They took care of business. Chelsea in front is also great. Very nice. They have a text message service that keeps you up to date almost daily. It’s great.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Personal were very nice, courteous and professional. Text messages kept me informed as to progress on repairing my car.

Likely to Recommend

Repair Quality

Customer Service

Everyone was friendly and professional.

My Experience

Great customer service...very much appreciated!

My Experience

Chelsea is beacon of shining example of what customer service should be. Polite, cheerful, professional, thoughtful, and empathetic. I honestly thought the process of actually repairing the car took too long for what was needed, but every time I spoke with her, she had a remarkable way of making me feel like everything was ok.

Likely to Recommend

Repair Quality

Customer Service

They kept me informed during process and delivered repaired vehicle on time.

Returned Clean

My Experience

Yes I was well satisfied with the work that has been done to my truck.

Likely to Recommend

Repair Quality

Thank you for your guys service. It was very outstanding.

Customer Service

Returned Clean

My Experience

Our truck looks better than ever. A very good job was done and the lady at the counter was excellent. Her smile made our day!!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

They were very professional and got me my truck ahead of schedule

My Experience

One of the best services and a very satisfying experience . Fantastic customer experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality and friendly service

Customer Service

Likely to Recommend

Repair Quality

Customer Service