Caliber - Biloxi

4.9 (1,587reviews)
97%
1746 Popps Ferry Rd,  Biloxi,  MS  39532

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,587)

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My Experience

Service was great! Chelsea deserves a raise she is the best.

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already have recommended you guys to aall the eople i work with

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i reaally lie the almost die emails that inorm he person where were at with the work.

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couldn't be nicer she was a 11 with 10 being great

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My Experience

Service was excellent. The young lady at the front desk was very pleasant and helpful. Work was completed timely with excellent workmanship. Completely satisfied.

Likely to Recommend

Hopefully I never have need for collision repair in future but you would definitely be my first choice to use and recommend.

Repair Quality

Experience was excellent from start to finish. Staff was professional and pleasant to work with.

Customer Service

The young lady at the front desk went over and above helping me secure a rental car and explaining everything along the way. She is a pleasure to deal with and great asset to your team. Updates were timely throughout process. Initially the staff at the Gulfport location was very helpful also sending me to Biloxi as they were unable to assist me due to workload.

My Experience

Fast repair and they kept me updated on the status throughout the process. Outstanding customer service!

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The team kept me updated on the progress of my repair

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My Experience

The team is friendly and professional. My maverick was repaired ahead of schedule as well, which helped to accommodate for my military transfer.

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Chelsea the Office Manager was fantastic. She went above and beyond my expectations of the customer service we received. She made our experience with Caliber Collision a pleasant visit from the time we dropped off our car until we picked the car up. Chelsea even gave us a courtesy call to ensure everything was okay with the car. Chelsea's smile is contagious and refreshing to see so early in the morning.

Repair Quality

I'm very satisfied with the quality of the repair done on my car. I'm more so elated that I have a lifetime warranty as long as I own my car..

Customer Service

The repair shop staff was friendly, and they offered to wash our car, due to it raining the night before. There was some type of mud on my car

My Experience

My experience with Caliber was amazing. The service I received from the moment I walked through the door was excellent, everyone was very professional and personable. I also appreciated the consistent updates as my vehicle went through the repair process. I never felt left in the dark. Chelsea specifically was awesome throughout and did an amazing job taking care of me.

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Excellent work on my vehicle! It is so beautiful now! Never thought it could be repaired and turn out as wonderful as it did! Thank you for what you did!

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Great work on my vehicle and great customer service!

Repair Quality

Wonderful work! My vehicle is beautiful once again! I highly recommend everyone there at Caliber Collision!

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Everyone was very helpful!

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My Experience

Excellent staff and service. Very personable and courteous with prompt response to estimate. Thank you Chelsea, Bevin & Jerry!

My Experience

The gentlemen who preformed the initial inspection was efficient and provided the step by step process for my repair. Chelsea was always on top of everything, got me scheduled quickly and kept me in the loop on the process from beginning to pick up. She was outstanding. Thank you.

My Experience

The work looks great and they kept me updated on the process and stages of the car’s status.

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