Caliber - Biloxi
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done well and timely. Interior custom lighting was altered and not working due to wire being cut. Possibly during cleaning interior
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely a great experience. Chelsea is incredibly efficient, helpful and friendly. She always remembers everybody and greets them by name. Jerry was outstanding as well. I always bring my cars there for paint and body work. A class act.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck looks really good. Not sure how hail pings we’re removed but looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Forgot to reattach my fuel hose and gas cap and left it hanging. I didn’t realize it was missing from its mounted position until I went to get gas. I had to call someone to help me fix it, at 6 am in the morning.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional about the process. They kept me informed about the status of my Buick. Chelsea was super nice and so helpful!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The fact that I was kept informed about the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service is AMAZING. Repairs were explained and completed in a timely manner. I appreciated the updates as my car went through repairs.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extremely friendly, knowledgeable, and available. Was very detailed on explaining the repair process and timeline without being patronizing. Provided regular updates on repair time and was ready to coordinate rental car pick up and dropoff at the shop. 7 out of 5 stars.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As soon as I walked into Caliber Collision I knew I was in the right place to have my car repaired due to another vehicle hitting it. Chelsea is the most pleasant, wonderful, sweetest, kindest, knowledgeable, and so much more young lady EVER! Y'all had my business when I met her. Then I met Bevan, who looked at the damage, and explained what all would take place repairing it. I was given an estimated date for when it would be ready for pickup, it was ready a day earlier than estimated. Each day it was in the shop I received a text giving me updates explaining exactly where it the process it was. When I picked my car up, with it's brand new front bumper, it was spotless clean inside and out. I highly recommend Caliber Collision and it's very professional team that truly do get you back to the rhythm of your life! Thank you restoring my rhythm!!