Caliber - Bloomington Ca
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would definitely recommend Caliber, and the specific location at which my vehicle work was completed, without hesitation.
Repair Quality - 5.0/5.0 -
Vehicle was thoroughly inspected and evaluated, and all necessary repairs were made, without "creating" unnecessary/artificial repairs.
Customer Service - 5.0/5.0 -
Staff was professional, courteous, understanding, helpful and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
It took longer than originally expected, but they were good about keeping me informed of delays. They seemed very thorough. The car looks great! I think it was even washed. I appreciated that they touched up a small scratch not related to the accident and also replaced the battery in my key. Saved me an extra trip to Toyota. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks brand new!
Customer Service - 5.0/5.0 -
They kept me informed of delays.
My Experience - 5.0/5.0 -
Awesome customer service
My Experience - 5.0/5.0 -
Yes, job well done Thank yoi
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It’s difficult for me to give a high rating based on this experience. Although the vehicle repairs had been completed, I had to wait an additional week before I could pick it up. During that time, Caliber Collision representatives were attempting to contact the insurance company of the party responsible for the accident to secure payment, but they were unsuccessful. Ultimately, I still had to pay the remaining balance using the company credit card just to get the vehicle released. What makes this particularly frustrating is knowing that the vehicle sat at Caliber Collision for over a week after the repairs were completed, when I could have had it back much sooner. My main complaint is the unnecessary delay and the lack of resolution regarding the insurance payment. While I understand that insurance matters can be complicated, the overall experience was frustrating and inconvenient.
Returned Clean
My Experience - 5.0/5.0 -
Ethan was really great explained what they were going to do a very good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ethan and the front desk girl have always been such a big help and answered any questions I’ve had about my vehicle or insurance questions beat to their ability
My Experience - 5.0/5.0 -
Punctualìty, attention to detail, great job and excellent customer service. I am refering to the local in Slovan o Sloan av in Fontana.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very satisfied with my vehicle repairs. Really appreciate communication and updates regarding repairs to my vehicle. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
service outstanding
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ethan kept me updated throughout the whole process. My SUV went in on Monday and I picked it up on Wednesday great turnaround. Ethan and Claudia were so nice and made sure I understood everything before I left. Keep up the good customer service.
Likely to Recommend - 5.0/5.0 -
Caliber Collision has very friendly staff. I never felt rushed when I had a question. Ethan and Claudia very good customer service
Repair Quality - 5.0/5.0 -
Ethan kept me updated daily. Very nice and pleasant.
Customer Service - 5.0/5.0 -
Everything that was done to my SUV Ethan and Claudia explain everything to me when I picked up my SUV.
My Experience - 5.0/5.0 -
Compliments to the team and especially Leon to remembering the small details outside the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Like nothing happened and made my car look new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work highly recommend and professional shop. Thank you!😊