Caliber - Bloomington IL - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repairs themselves were great. There were issues with timeliness of repairs and communication regarding repairs.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Well when I got in my car Friday evening after I picked up my car from caliber, my change container was missing out of my console.
Repair Quality - 4.0/5.0 -
Well when I got in my car Friday evening after I picked up my car from caliber, my change container was missing out of my console.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I noticed that the driver side controls do not allow me to open and shut any other windows. There are scratches in the windshield and rear seat window.
Customer Service - 5.0/5.0 -
Very friendly and helpful receptionist and inspector.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed! Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from start to finish. They were able to provide an estimate quickly, worked on the repairs promptly, and got my car back to me sooner than expected
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall I would recommend them they did a great job on fixing my car. They were very polite and friendly just would of like a phone call letting me know everything is going well and that things were getting done on time. I was very happy how the car looked and how friendly they were!
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
They were polite and friendly I just wished I would of heard from them to know how my car was doing. They never followed up to let me know I had to call them twice to find out if everything was going well. Just was disappointed about that.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to work with! Highly recommend!
Customer Service - 5.0/5.0 -
Loved the updates!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Since no one had ever given me a day to expect my car to be done, I called twice just to get the status, and actually even walked in once to get the status. Each time I was told that Caleb would call me right back. I never got a call back. That was extremely frustrating. I do want to add, however, that the woman at the front desk was very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work is good and the shop worked with me on schedule.
Customer Service - 5.0/5.0 -
They were there to communicate and answer questions.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would give a 0 if I could
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0 -
I was not provided detailed status when I reached out on multiple occasions. I was told it would be reviewed with me when I picked up my vehicle. The wheel put on my vehicle was a manufactured wheel and that was not called out. It was marked and has several rust spots on it. The car TPMS is still not working
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work ! Looks fantastic! Stephanie was great to work with !