Caliber - Bloomington IL - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Found additional damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional repair service through out the entire process. I was impressed how Reka kept me updated on the status of the repairs throughout the process. This permitted me to plan accordingly while awaiting the repair work to be completed. With updates on the status of the vehicle and the end product I am very happy with the excellent service I received.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair works looks good. They detailed the vehicle before returning it and they completed the repair ahead of original date.
Customer Service - 5.0/5.0 -
Every encounter was pleasant. Rekha is a peach!! Loved interacting with her as she was very personable and kept me informed on the status of my repairs.
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision Bloomington did a great job with our repair on our Honda Civic. It was repaired over a week before promised time & the interior was also cleaned very well. The customer service & communication through the process was great & we are all satisfied.
My Experience - 5.0/5.0 -
The team stepped up and assisted when the rental company shuttle did not show up by calling and driving me to get my rental. The communication was above and beyond keeping us informed of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the customer service. My car looked beautiful. I would highly recommend your service.
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Very happy would recommend your services.
Customer Service - 5.0/5.0 -
Very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Reka was very helpful and kept updating me on the progress of my jeep. I’m very thank ful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like it has returned to new car shape
Customer Service - 5.0/5.0 -
Neka was great and kept me informed throughout the time car was being repaired
Returned Clean
My Experience - 5.0/5.0 -
The rear bumper looks great! I won’t want to park in public any more.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with caliber collision was great from the beginning to the end. All my concerns and questions were answered. I always received updates on the vehicle without having to call and ask my vehicle was finished before estimated date and my vehicle was clean like brand new when I went to pick it up. I’am very pleased with my vehicle and appreciate the friendliness and great customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service by Reika. She was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Reka Nelson did a fantastic job! From the moment I came into caliber collision she ensured me that everything would be taken care of to the upmost degree. I was very nervous considering my brand new 2023 had just gotten hit, but she made sure the car looked brand new. This is the only repair shop I would take my car to, and I would 100% recommend Reka Nelson!