Caliber - Bloomington IL - West
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Explorer looks great and very happy with amount of time to get it fixed
Customer Service - 5.0/5.0 -
The people were so friendly and so easy to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job repairing my car and were friendly and easy to work with. I would recommend them highly.
Customer Service - 5.0/5.0 -
Great people!
Likely to Recommend - 5.0/5.0 -
2nd time I’ve used this shop recently. I came back because of very positive 1st experience.
Repair Quality - 5.0/5.0 -
Looks great. Functioning properly.
Customer Service - 5.0/5.0 -
Very friendly and straightforward in conversation. Always kept me updated with repair progress. Worked to get back order item sooner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and went the extra mile and cleaned my truck inside and out..would definitely recommend..
Customer Service - 5.0/5.0 -
Was kept updated on every step..way to go mike..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly but professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cody did a great job of replacing the bumper. He made sure it was done perfectly. He took the trouble to redo it a second time as the first replaced bumper was not an exact match, color wise. He personally came for it & delivered it back personally in the promised time. Autumn, at the reception was great help too.
Customer Service - 4.5/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have to a friend who hit a deer this week.
Repair Quality - 5.0/5.0 -
All around great experience. Truck came out looking better than before the accident!
Customer Service - 5.0/5.0 -
Mike Cheli was awesome to work with. He worked around my schedule and constantly kept me up to date on repairs. Great customer service! Could not have asked for anything better!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I seriously would tell them unless you have a very close personal friend who owns a body shop and would take care of you. These are the people you want to go to. There's no other company that I would ever think to go to ever.
Repair Quality - 5.0/5.0 -
They kept me informed and up-to-date on the progress of everything that occurred with the car. when there were parts that needed to be ordered. How long would it take to get them? How long it would take to install them? They were extremely professional, very nice people excellent to deal with. and it situation where your car is smashed up and you're dealing with all kinds of other stuff the loss of your vehicle. These guys made it so easy, seriously excellent people. People actually in company.
Customer Service - 5.0/5.0 -
Excellent people, you call up you ask questions they're friendly it's gonna be taken care of. You don't feel like they're putting you off. Excellent excellent people. I can't say anything more about them. Mike was absolutely fantastic. The women at the desk were so kind and friendly all the time. Yeah, excellent place.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Had to go back to set the sensor for adaptive cruise control again because they fail to do a test drive. Cosmetically we’re pleased.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have.
Repair Quality - 5.0/5.0 -
Completely painless. Mike was extra helpful. I'm already telling others about you guys.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend them
Repair Quality - 5.0/5.0 -
They always go above and beyond and I love the finished product. It looks brand new
Customer Service - 5.0/5.0 -
They remembered me from last time I needed repairs and that made all the difference. They're very welcoming and efficient when answering questions and scheduling
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done quickly and conveniently for me. My car looks great. Mike especially (and everyone else I worked with) was so helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a fantastic job
Customer Service - 5.0/5.0 -
Mike was very helpful and kept me informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely easy to work with
Customer Service - 5.0/5.0 -
Zero complaints