Caliber - Bloomington IL - West
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely easy to work with
Customer Service - 5.0/5.0 -
Zero complaints
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and the team at Caliber Collision We’re amazing! The updated me constantly with status of parts and how everything was going. Mike worked with my insurance adjuster which took a lot of worry off my plate. The car was finished so quickly and the work they did looks incredible! My car looks brand new again. I can’t thank them enough for taking such good care of me and my car!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround and great job with my ascent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great.
Customer Service - 5.0/5.0 -
Mike was awesome. He stayed in touch and kept me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service wonderfull and made my experience incredible
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at caliber collision were very professional, knowledgeable, and communicated well. After they inspecting my vehicle. They explained what their findings were, the next step.and gave me an estimated day the vehicle would be ready. Mike contacted me to update me that my vehicle was ready and he also informed me that I could leave the rental vehicle at the collision center. I appreciated the ease of doing business with them and my vehicle looks flawless. I will recommend caliber collision to my family, friends and anyone needing repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome experience with very helpful, friendly staff.
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick , friendly Service and Quality work! Communication is excellent! Thank you!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All employees I dealt with were very helpful and knowledgeable. Vehicle was completed on the day I was told it would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, knowledgeable personnel.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality work! Very fast with reservation and repair! My Lexus had an accident and needed to repair. While other shops were asking for 8-12 weeks of waiting, Caliber did it in less than 2 weeks. The quality is amazing, I felt like my Lexus is brand new!
Customer Service - 5.0/5.0 -
They also take customer service seriously and keeps you updated with progress of repair regularly! Caliber also collaborates with you, insurance and the rental cars seamlessly. While getting into an accident is never welcome, Caliber provided a good service to forget the woes!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Mike did a great job fixing the mistakes from the first shop. Very professional and thoughtful. I would recommend his shop again. Don't know anything about the other shops but his is great. Thanks mike