Caliber - Bloomington IL - West
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will tell everyone about the customer service and the outstanding work.
Repair Quality - 5.0/5.0 -
The team was fantastic to work with! They took great care of my car and me! They made the damage to my car less painful. And they made the process very easy!
Customer Service - 5.0/5.0 -
Everyone was wonderful and kept me informed of everything happening with my vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend!
Repair Quality - 5.0/5.0 -
Timely. Great customer service. Excellent repair and attention to detail.
Customer Service - 5.0/5.0 -
Friendly. Helpful.
Likely to Recommend - 5.0/5.0 -
Wish I could go higher than a 10
Repair Quality - 5.0/5.0 -
My suv looks brand new
Customer Service - 5.0/5.0 -
They’re great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an outstanding and fast repair on my truck. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every interaction I had was pleasant and smooth. Vicki at the front desk is delightful to deal with. I’m also very pleased with the finish of my car, and how easy it was having it go through insurance.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best company I could have asked for doing my repair. I highly recommend caliber. I felt like I was taken care of from start to finish.
Customer Service - 5.0/5.0 -
Great service from all I interacted with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
G00d job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Plenty of other shops in town. One bad experience is all that I need to go elsewhere.
Repair Quality - 1.5/5.0 -
The paint job was poor. Dried paint stuck in panel gaps. Took over a month to schedule and coordinate with insurance even when you were a prefer shop. The coordination of renal vehicle was great.
Customer Service - 3.5/5.0 -
People were friendly, just didn’t get the claim filed in a timely manner.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was really nice. The lady at the front desk was extremely helpful answered any questions and helped me out when I was running late
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Travelers were hard to deal with