Caliber - Blue Island - Wireton Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My vehicle barely had enough gas to make it to a gas station when picking up after repairs. Im glad I made it to the station, I got lucky . I didnt mind that it took two weeks when they estimated two or three days, but the gas thing is not cool.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience when you all was very professional, all my concerns and questions was answering, step-by-step, and kept me update and form explaining detail by details of how things was going ! You made me feel very comfortable, leaving my car and you all hands thanks .
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am pleased with the outcome of my car being repaired
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
All mentioned car repairs were not initially submitted to my insurance for approval, resulting in an additional week of repairs. Once my insurance received the request, the repair were made. The car was finally repaired and I had been hearing a rattling noise when making a left turn. Finally, opened the hood and a screwdriver was left in the hood of my car. This location isn’t up to the standards I’m used to at the downtown, Morgan Street location. The Morgan street location goes above and beyond. I did not receive that level of service, initially from this location.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
I still see Nick‘s in my paint and I still see my fender sticking out a little bit
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank for the terrific work you had did on my 2021 Mitsubishi Outlander. I will definitely recommend friends and family to do business with Caliber Collision .
Likely to Recommend - 5.0/5.0 -
Yes indeed❤️
Repair Quality - 5.0/5.0 -
Caliber Collision did a marvelous job repair on my 2021 Mitsubishi. Thanks again
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Hands down the worst repair experience I’ve ever had. Came in for a simple bumper repair and turned into a month and a half nightmare. From not assembling back correctly to creating a new scratch replacing the bumper twice. Just was the worse repair facility I’ve dealt with in my 30 something years. Avoid this location by any means necessary
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed about repair . Pleasant interaction with the secretary who was helpful and friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
best in the business
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff members at this location were very knowledgable, courteous, and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Brain was rude he seemed as though he has an issue answering my questions as if I was bothering him. The guy behind him then spoke over him loudly to answer my questions again as if I was a bother. The secretary was nice and pleasant and answered all of my questions to the best of her knowledge. Even when I stopped after the 5 days to check the status Brian was outside. I asked again he seemed bothered and straight to the point. I love the way my car turnout all around customer service terrible