Caliber - Blythewood
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Lady at the front desk need ALot more customer service skills
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the overall process. Communication was open, clear, and consistently. Also the work was well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very pleased with the work done on my car and the workers are very polite and helpful. My car was repaired and ready for me in a week. Thank you all for getting me back in my car . Wanda Ellis
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your help. The gentleman who kept me updated about my car through text was excellent—I believe his name was Justin. He did a great job communicating throughout the process. The gentleman who came outside to speak with us when we checked out was also very kind and professional. One area for improvement would be the customer service experience at the front desk. The young lady there could benefit from making more eye contact when speaking with customers and engaging a bit more warmly. She sometimes comes across as distant during interactions. I've noticed this not only with my own experience but with other customers as well. A little additional customer service training could help create a more welcoming atmosphere. Overall, I am very pleased with the experience, and my car looks great. Thank you again for the excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From dropping my vehicle off to picking it up the process was seamless, I was kept informed the entire time, and the repairs look great.
My Experience - 5.0/5.0 -
Nate I believe his name was , was phenomenal. The repairs had my baby looking brand new. He took the time to do a walk through with me to make sure that I was truly satisfied, cleaned my car better than I left it, and even stayed past business hours to accommodate me.Not to mention held the door for me to get into my car . A true gentleman and angel. Thank you so much for everything you do. Such a kind , joyful, and wonderful spirit. God bless. Stay amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everyone I encountered went over and above with customer service. Excited my car was repaired so quickly! Blaine made sure I knew all the repairs and services completed with my car. Way out of my comfort zone but everyone was engaging and made me feel welcomed and answered any questions I asked . Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes most Definitely.
Repair Quality - 5.0/5.0 -
Justin was very professional and explained what had done very carefully. He asked me if I need any questions answered after I leave just give him a call.
Customer Service - 5.0/5.0 -
All items were talked about and why the work had to be done in a percise way for the automobile to be safe to drive.
My Experience - 5.0/5.0 -
My point of contact was courteous, professional and kept me always informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very pleased on how they resolved my problem with my vehicle
Customer Service - 5.0/5.0 -
Awesome staff
Returned Clean
My Experience - 5.0/5.0 -
I received constant updates from the staff and they were always available to help me with any questions I had regarding the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done a wonderful job, the customer service was awesome from start to finish, kept me updated on everything I was very please all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was awesome
Returned Clean
My Experience - 5.0/5.0 -
All the staff was polite and professional. Communication was excellent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was repaired fast. It was done extremely well. Both my intake specialist & release specialist were both extremely professional & thorough but most importantly kind. Front office customer service was exceptional also.
Likely to Recommend - 5.0/5.0 -
This is my second time using Caliber, and I recommend them to everyone. I truly cannot thank Justin and the team enough for making such a stressful situation much easier to handle. They made the entire repair process smooth and stress-free, kept me updated throughout, and did an amazing job on my vehicle. I will continue to use Caliber and am incredibly grateful for their help and outstanding service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was phenomenal. They provided updates consistently making this process stress free.