Caliber - Bossier City

4.7 (3,174reviews)
94%
3701 Benton Road 100,  Bossier City,  LA  71111

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,174)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was completely satisfied with the repair and customer service

Likely to Recommend

This is the only shop I take any of my vehicles to. I also recommend customers or friends to do the same if they ever need a body shop.

Repair Quality

Looks great as always!!!

Customer Service

My rep found out my preferred method of communication and then I got periodic messages to update me throughout the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Pamela and the rest of the staff were great. I received regular updates via text messages and I appreciated it. And, when I picked up my car, all of my questions were answered. Pamela is very personable and I enjoyed talking with her. Thank you all for your excellence service

My Experience

Appreciate your professionalism and the communication along the way keeping me informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chad was great!!!! He coordinated my repairs and gave me frequent updates on the status of the repairs. I found Chad and the office staff to be friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service desk was completely professional & i got weekly updates on my vehicle via text messages. So i wasn't left in the dark. This my new repair/collision shop. I will forever recommend caliber collision

My Experience

I had such an easy and pleasant experience with everybody on staff. Holley was absolutely amazing and so kind. I was more than pleased when I received my vehicle back. They cleaned the inside in addition to repairing my car— that meant A LOT!

Likely to Recommend

Absolutely!! I will never use anywhere else

Repair Quality

Holley was amazing my to work with and they exceeded my expectations!

Customer Service

Again, they were all amazing! I directly worked with Holley and she was OUTSTANDING! So friendly, prompt, and professional!!

Returned Clean

My Experience

Caliber was the best part about being in a wreck. They were very easy to work with and I loved having the frequent updates.

My Experience

Thank you for making sure my car was back to like new condition

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

With warnings

Repair Quality

What they had to repair was satisfactory but other body damage was caused when they had my car. It looks to be careless damage

Customer Service

They kept me posted on the progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

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Customer Service

Likely to Recommend

Repair Quality

I’m completely satisfied with the work you guys did! Y’all are very good at keeping us updated and very polite. Y’all made the process very smooth. Thank you again!

Customer Service

Returned Clean

My Experience

Great people and outstanding work to fix car.

Likely to Recommend

Repair Quality

So far so good.

Customer Service

Other than difficulty with ordering the part needed and the time it took for the complete service, we were satisfied with customer service

Returned Clean