Caliber - Bossier City
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Caliber for your service, courtesy and professionalism.Holley was so amazing and compassionate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I don't normally do reviews, but I'm very thankful for the service Chuck and the Caliber Collision Team provided and their quick turnaround, so I wanted to share my awesome experience. My car got into a minor accident, I took it on a Wednesday and 6 days later the car was ready. The whole process was very painless. I must say I was in good hands with Caliber Collision and plan to go back if ever needed!
My Experience - 5.0/5.0 -
Your representative was outstanding. Made me feel special, not just another car being fixed. Matthew Lockwood is a professional & a gentleman that knows his trade. I was impressed. Thank you for your service. Col. Charles Partin
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Matt was excellent keeping me updated and informed. It means something to go into a business as large as yours and people remember your name. Also the ladies at front desk was courteous and respectful. If needed I would definitely return. And will recommend you’ll to people I know. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
All work performed on vehicle was great. Pamela did an excellent job of keeping me informed on vehicle status. Only issue was with parts, which does not reflect in any way on your team Thank you for service above and beyond Steve and Angie Rovell
My Experience - 5.0/5.0 -
Chad was amazing. He kept us updated and had an amazing personality throughout this process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
It took a very long time to get the color of my paint matched, but other than that they did a very good job.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Car was hit on the wheel bylut suspension wasn't addressed; only body work was done. Car doesn't drive like it drove before jt was hit. Wouldn't recommend this company for repairs. Took them 3 weeks and the car still isn't safe to drive.
Repair Quality - 0.5/5.0 -
Car was hit on the wheel bylut suspension wasn't addressed; only body work was done. Car doesn't drive like it drove before jt was hit. Wouldn't recommend this company for repairs. Took them 3 weeks and the car still isn't safe to drive.
Customer Service - 0.5/5.0 -
Car was hit on the wheel bylut suspension wasn't addressed; only body work was done. Car doesn't drive like it drove before jt was hit. Wouldn't recommend this company for repairs. Took them 3 weeks and the car still isn't safe to drive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the service as well as the repairs made. Thank you.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Had work performed there prior when it was Autobody Experss. Was impressed with their customer service. By this I mean when I got the car back it was cleaned inside and out. Wasn’t expecting that but they did it as a “thank you” for using our business. Got mine back from Caliber and it just didn’t feel the same. Thousands of dollars spent on the repairs understand you need to stay in business, that’s fair. But the little extras is what will impress your customers and bring them back. Not to mention word of mouth is your best advertisement.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
All the work wasn’t done. I think a phone call is more professional than a text message. I told the other items was going to be one price then Pam start talking about the person that pop dints wasn’t in town.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, respectful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
They kept my vehicle for a month
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My horn quit working because of the accident and they were not able to figure out why. But that is my only concern.