Caliber - Boulder
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Joey was amazing to work with! She got my car finished up quickly when she could have very reasonably asked me to come back later as I didn't call ahead when picking up my car after repairs. Everything was done perfectly and I can't think of any improvements that could have made it better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very efficient operation; never any open questions; happy, welcoming, nice and interested employees from start to finish; great communications and text updates. Well done. I would like to speak to the owner or office manager if he could call me at 303-349-0437. Maybe tell him to text me right before he calls in case my phone shows it as an incoming spam call
My Experience - 5.0/5.0 -
Communication is great. Helping me make the entire repair process easy. Thank you.
My Experience - 5.0/5.0 -
Amazing service and with such speed. I was fully impressed with the team and the work done. Front desk was top notch and Jimmy was amazing across the board. Super knowledgable and super accessible. Absolutely will recommend to everyone I know!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing speed and service! The front desk crew was incredible and Jimmy absolutely killed it with my vehicle, both in getting things done quickly and being totally accessible. Will absolutely recommend to anyone I know needing car help!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I brought my 2014 Mini Cooper to Caliber Collision in Boulder for a customer-pay repair after a front-end collision. I want to be fair — the quality of the repair work itself was good, and the car looks great overall. That said, the process and communication were frustrating enough that I would hesitate to return. I was initially given a preliminary estimate of $4,716.74, but after teardown the total increased to $9,178.25. I understand that additional damage can be discovered once a car is dismantled, so I’m not disputing that costs can go up. The issue was how this was handled. The estimate I received did not match the base estimate later referenced in their system, and when I asked for reconciliation, I did not get a clear explanation. I was told the discrepancy was essentially irrelevant because the repair still cost around $9k. From a customer perspective, that matters — I made my decision to move forward based on the estimate I was actually given. If the initial estimate had been materially higher, I would have explored other options before authorizing teardown. Communication was also inconsistent. I was told I would receive a callback and never did, and a detailed follow-up email went unanswered. When I asked reasonable questions about line items I didn’t understand, I didn’t feel like I got clear or patient explanations. I also had to return the day after pickup to address a missing/unfinished part, which was resolved, but added to the overall experience. Bottom line: the repair quality was solid, but the transparency, documentation, and communication — especially for a customer-pay job — need improvement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The work was done well and finished ahead of schedule. They also were really good at keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
A great place and will be pleased to tell others of our great experience!
Repair Quality - 5.0/5.0 -
As new!
Customer Service - 5.0/5.0 -
Wonderful job, invisible repair, super fast turn around, nice people… a pleasure.
My Experience - 5.0/5.0 -
Jimmy went above and beyond to help me and is an exemplary member of the staff there. Will be recommending to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jimmy was awesome! Communicative and went above and beyond to make me feel comfortable.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thorough inspection, continued updates on progress, looks to be good quality repair work done. Joey was very professional and easy to work with during my repair work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Y'all were amazing. Can you send the pictures of the leak to my email [email protected]
Customer Service - 4.0/5.0 -
They didn’t work well and I had to return my car to them and fix it
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout and completed early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ready early
Customer Service - 5.0/5.0 -
Thank you for your service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the staff were compassionate and caring in their approach. The communication during the process was timely and to the point. They also took all of the negotiation with the insurance reps onto themselves. There was no fight or controversy that I had to deal with. First rate service.