Caliber - Broken Arrow
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was great - texts every day updating me on the repair process status and worked with me on pickup/drop off. Very professional and very good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chip was great!!! His communication was prompt and kept us in the loop through the whole process. The workmanship is superb. If your looking for a auto body shop, this is the place to go. We will have to se them for any future needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My wipers don’t go down all the way now. Also, looks like brush guard is not level. Also steering feels loose. Play in steering.
Customer Service - 4.0/5.0 -
My wipers don’t go down all the way now. Also, looks like brush guard is not level. Also steering feels loose. Play in steering.
Returned Clean
My Experience - 5.0/5.0 -
I received daily updates, and they were upfront with me. I can't tell that the car was ever damaged. They were extremely fast and the attention to detail was superb. The staff was very friendly and honest. They even cleaned the inside of the car for me. A++ from me!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I understand that things come up and things change without control so my complaint should be taken in light of this fact. My feedback is simply that the delivery date was missed by a day and late notice given. This potentially could have made for a very difficult pick up given what was on my schedule. My advise is to let people know as soon as possible if things change and not late in the day the day before. This left no options to create a new plan. Now to end on a high note, this was the only issue in the entire process. The shop did an excellent job repairing the damage and went the extra mile in buffing out other unrelated scuffs! Spectacular! I tend to use locally owned shops anytime I can but Will and the team did a great job.
My Experience - 5.0/5.0 -
They were really fast , getting it there was easy picking it up easy , I had an issue with the horn still bot working and they were super cool about it and took care of it right away , even though I know it was frustrating they were professional and cool with me about everything and I’ll recommend them to everyone and definitely be back in the unfortunate event that might lead me back to you .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome! Quick and very good and communicating w me about my car!
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A light came on about 12 hours after I picked the car up. It’s the tire pressure monitoring system light. It’s telling me the system is malfunctioning. I believe it’s tied to the calibration that’s the last step you did. It wasn’t on when I picked the car up.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work accomplished very quickly. Great friendly service also.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and they did an excellent job ! 100% satisfied
Customer Service - 5.0/5.0 -
They did an awesome job! Had a great experience