Caliber - Brookfield

4.7 (2,927reviews)
96%
1625 N. Barker Rd.,  Brookfield,  WI  53045

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Jaguar
Land Rover

Reviews (2,927)

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Repair Quality

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Returned Clean

Likely to Recommend

great service, quality of the work top notch, fast and friendly, clear explanation of everything required to fix my car. Highly recommend.

Repair Quality

The Brookfield location is a premiere shop. from the quote to the repair everyone was very professional and my care was completed a week ahead of schedule. Highly recommend.

Customer Service

everyone friendly and professional

My Experience

My car looks great now but after having been told the car was done, I found a scratch on the new door and that the wheel had been completely overlooked. The repairs were still completed earlier than first told which was a nice surprise. I am now happy with the repairs.

My Experience

My Experience

Customer service was great - Aaron was friendly and very thorough with his explanation. Answered all my questions. Accurate with the timing of the repairs. Kept in constant communications about the completion date. Nice teamwork with Enterprise on car drop off and pick-up making it convenient. Surprised when my car was cleaned inside and out when I picked it up. Very good quality repair work. Top notch experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Very professional and transparent , keep me updated on progress.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy no hassle transaction. Estimates were on time and done perfectly. I would highly recommend this shop for Land Rover repairs or any vehicle.

Likely to Recommend

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Customer Service

My Experience

Thanks You for the service

Likely to Recommend

I would tell My family and go to your shop

Repair Quality

What to say everyone's is so nice and loving people l would come again okay aguilrea family

Customer Service

Returned Clean

My Experience

My Experience

We had very quick & friendly service with our quote and scheduling. Communication during our repair was great and ultimately the repair was done to our standard of excellence!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Outstanding customer service from every person I had contact with. The receptionist was friendly and very helpful. Joe was transparent and honest in what repairs needed to be completed. I appreciated the updates he provided. Even the guys passing through the waiting area were friendly and greeted me. I will be highly recommending this location to everyone who asks.

Likely to Recommend

Repair Quality

Fantastic work!

Customer Service

If I could give this site an 11, I would. Everyone—Joe, the receptionist, and even the techs walking through the waiting area, were friendly and helpful.

My Experience

It looks like new

My Experience

Great turnaround love that we were so informed during the whole process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I didn’t think a passenger side mirror replacement would cost me $400+ and when I get it back the right part isn’t even there. It doesn’t make sense to me to charge almost $500 and you can’t even get the correct part and I have to come back 2 times. I’m most likely never doing business with you again. I’ll leave a review explaining your incompetency.

My Experience

Thank you very much for repairing my car. You completed the job sooner than expected and met all my expectations. I’m glad USAA referred me to your services.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Everything was very smooth and done right also the timing was very good Great Job

Customer Service

Likely to Recommend

Repair Quality

The repair work is flawless Work was done sooner than promised I did notice that my tpms light is on after the service which is odd since I just had 2 new tires put on and the others rotated right before having the collision repair work done Also estimates are confusing If it wasn't paid by insurance I'd need a much clearer understanding of what was done and why

Customer Service

Office receptionist is a bit chilly Courtesy driver was nice Didn't really meet anyone else

Returned Clean