Caliber - Brookfield
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The process was painless, and the staff was very polite and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Very slow unprofessional. But they did a good job on it. The general manager made my day a lot better she cares about getting you back on the road. Other than that they are slow and have no communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Darwin and the team did an outstanding job. I am extremely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Just don't feel like the communication and ultimate concern was not priority... Car windows dirty, trunk cargo net not put back...I was disappointed
Likely to Recommend - 0.5/5.0 -
I had huge issue with the unwillingness to check if I needed an alignment due to accident, I even asked if there was a test they do.. The rep said it's really not a test for it besides driving it BUT I immediately days later bought new tires for car and they had a machine that tested alignment... Go figure... Which I did need one in the side where accident was , in which I had to pay out of pocket for...
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
repair work happened perfectly and delivered earlier than estimated delivery date
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Went to pick up my car, . My contact person was in a meeting. I had to wait, I have to go to the area where the meeting was, And asked for somebody to help me. Customers should come first. There should always be somebody available to help a customer, not make them wait, because of a meeting. Paid my bill, given my keys and paperwork. Went to get my car by myself, open the door of my car, And found a muddy Matt, and mud on the interior of my car. This is not the type of service or quality that I have received in the past . Maybe it has to do with the new ownership?
My Experience - 5.0/5.0 -
Chaya Milchteun was really great. She was knowledgeable about Range Rover, explained everything, had good follow up and was very personable.
My Experience - 5.0/5.0 -
The whole staff is excellent. Shoutout to Chaya, Ericka and the production manager, they are great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My 4Runner looked great!!! Kya??? (not sure of spelling), was great to work with. Erika was always so friendly, as well as the guys out in the garage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I have been well informed the progress of the repair. Took less than expected time to get the work done. Thanks