Caliber - Brooklyn Park
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service is superb. I get reports from Steve almost every day to let me know where they were in the process of repair. Steve, thank you for filling up fuel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went as planned, looks like a new car again. Technician took time to explain and show pictures of work that was completed. They kept me informed as the work was being completed. Very nice experience, would recommend them to others.
My Experience - 5.0/5.0 -
You did a wonderfull job I'll refer you to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hello Caliber Collision team members job well done, I really appreciate y’all hard work I am well please with the job done on my car, to be honest I give y’all 100 percent for everything, especially to Paul , trust me you guys will get more people coming to y’all threw me!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team was the absolute best. They went above and beyond before and after the repair. Kept me updated on the repair in a timely fashion. Appreciate the repair, the car is beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond to get my car done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The gap on my trunk was a little off. Kevin at the repair shop said he’d work with me on that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great. Everything went expected as plan.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great people. My car looked better than the day it came off the line. Highly recommend this business
My Experience - 5.0/5.0 -
Very friendly and helpful and did an amazing job on my car and fixed it like new . They also helped me with a car rental and made me feel like I was important to them thank you so much for all the wonderful work and also for fixing my car. I will recommend this place to all my friends and family members who need car fixing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job car is like new
Customer Service - 5.0/5.0 -
Did a great job car is like new
My Experience - 5.0/5.0 -
The guys were very thorough and did excellent. Special thanks to Tom!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wish i could give a 15
My Experience - 5.0/5.0 -
Repairs looked good however, when setting up the appointment we were told a total of 4 days to complete so that is why we decided to schedule the repair. It ended up taking 30 days to complete which was disappointing. The only upside is the rental company was able to give us a great deal for renting for over 30 days otherwise that would have been another downfall. Kevin was great at communicating with me and keeping me up to date with how repairs were going and when the projected completion date was.
My Experience - 0.0/5.0 -
Communication was very poor. Went several weeks without clear communications. Project took two weeks from the initial discussion to the point that I dropped off my vehicle for repair. Additional insult to injury, it took 6 weeks to complete the repair that I was told would be completed within 7-10 business days. I would have gone elsewhere from the start had the timeframe for the project to be completed been anywhere near the timeframe it actually took. My insurance paid for one month of a car rental, Calibur covered an additional 4 days as they hadn’t even looked at my truck for the first 1.5 weeks after I dropped it off. Overall a horrible experience that was both extremely frustrating and very inconvenient. And even more frustrating as this could have all been remedied very early on with clear communication and realistic expectations. Lastly, I was pressured to set up an appointment at my initial consultation in order to lock an appointment that was ultimately disregarded. 100% unacceptable - and I am generally a patient person.
My Experience - 5.0/5.0 -
Getting your passenger door broken is a bummer... renting a car for a week is a bummer... Having to make a claim on insurance is a bummer... But Caliber Collision made me smile more than once! Thanks Aaron, Steve, Paul, and the rest of the crew at Caliber Collision in Brooklyn Park, MN!