Caliber - Brooklyn Park - Jolly Ln

4.7 (980reviews)
96%
7800 Jolly Lane N,  Brooklyn Park,  MN  55445

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (980)

My Experience

I'm absolutely thrilled with the service I've gotten with Caliber. Going into this I was a little nervous. I had an experience with Caliber about 4 years ago that left me less than impressed so I was a little nervous going into this but everything has been stellar this time around. Thank you for that!

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My Experience

You guys did an amazing job!

My Experience

Promises one time and kept delaying the date for 3 days

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Repair Quality

Top notch

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Good on keeping in touch with customer for any update.

Customer Service

Returned Clean

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Repair Quality

everyone was kind and helpful. I kept getting updates which was very nice and my car was finished in a timely manner. the car looked a lot better than when i first brought it in.

Customer Service

Returned Clean

My Experience

Exceeded expectations across the board. Vehicle was finished ahead of schedule; the quality of the work was unmatched; the courtesy and communication throughout was respectful, timely and caring; and everyone I interacted with gave me the feeling my car was the priority (when it is obvious they treat ever customer the same). Never experienced collision repair services before so explanation of the process was important-They assume your level of knowledge is little without a demeaning attitude. Would never go anywhere else in the future, especially as a woman.

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I won’t go anywhere else and I’ll tell friends and family the same. I know my repair was pretty simple compared to a significant accident, however if that is how they treated my few dents, I wouldn’t trust anyone else taking care of my vehicle if it had any more significant damage.

Repair Quality

Car was like new

Customer Service

Aaron was exceptional-his explanations of the process, expected timeframe, making me feel like I was the only customer and his top priority (which was obviously not the case), but also everyone that interacted with me-the woman at the front desk, 2 gentlemen sitting behind that said good morning the first day and at pick up helped with a question Aaron had. Super team!

Returned Clean

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My Experience

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Very nice people and great work.

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Service was amazing. Sunny was very open and updated me every step of the way and made sure I was involved in everything. I’ll definitely recommend anyone to bring their car here for repairs. You’re not going to get a better and honest service anywhere else.

My Experience

The staff was very nice especially our service advisor. He kept us updated on how our car was repaired.

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We’re happy with the repairs and the staff was nice

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Returned Clean

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Apparently Nick was new, but was really phenomenal. Very strong communication, empathetic in putting me at ease early, and very knowledgeable about the process. Very impressed and thought he was a core vet.

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My Experience

Good communication, explained everything, made the process about as painless as possible. Thank you :)

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Very good way of showing what the damages are and replacing by good parts .And also very good communication with the customer.

My Experience

The updates on every step of the process was awesome.

My Experience

Look brand new

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Customer Service

Constantly keeping me updated with delay and other info

Returned Clean