Caliber - Burbank

4.8 (3,940reviews)

98%

(818) 846-9884

307 S Victory Blvd, Burbank, CA 91502

98%

See Photos

307 S Victory Blvd
Burbank, CA 91502

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About Caliber - Burbank

See Photos

307 S Victory Blvd
Burbank, CA 91502

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 16 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,940)

Sort By:
Newest
Rating

3,346 Customers Rated

5 Stars

73.2% Complete

(2886)
4 Stars

7.5% Complete

(294)
3 Stars

1.3% Complete

(53)
2 Stars

1.1% Complete

(45)
1 Star

0.5% Complete

(18)
< 1 Star

1.3% Complete

(50)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and impressive turnaround times. Many highlighted the friendly, professional, and knowledgeable staff who made stressful situations feel manageable. Repairs were frequently completed ahead of schedule, with vehicles returned clean and in excellent condition. Customers appreciated regular updates throughout the repair process. A few customers noted minor issues such as incomplete reassembly, cleanliness concerns, or delayed notifications on extensions, reflecting areas customers themselves identified for improvement.

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Timeliness
Communication

"Thrilled with my repair! Car looks like new, and repair was done on 3 days vs 5. Thank you!!"

"Scary fast. Like fast AF. I remember hanging up the phone and telling my wife the car was ready. She laughed ..." Read more

"My vehicle was finished earlier then expected. Thank you"

"I was satisfied but not completely satisfied because it took too long. Otherwise everything was great including ..." Read more

"Within 3 days. Way quicker than expected."

"No one called me with an update for 4 days, and the shop would be closed for 2 days after. I ended up calling ..." Read more

"Communication was confusing, with different messages from texts and the online portal. But I very much appreciate ..." Read more

"Caliber communicated so well with me throughout the entire process. Very regular updates, incredibly kind, professional ..." Read more

"Great people, great service. Was a little upset that they had to extend the repair and notified me the day of the estimated date of completion."

"I really liked the notification system used. Easy to see where repair was at in progress and what the current ..." Read more

Timeliness
Communication

Timeliness
Communication

"Thrilled with my repair! Car looks like new, and repair was done on 3 days vs 5. Thank you!!"

"Scary fast. Like fast AF. I remember hanging up the phone and telling my wife the car was ready. She laughed ..." Read more

"My vehicle was finished earlier then expected. Thank you"

"I was satisfied but not completely satisfied because it took too long. Otherwise everything was great including ..." Read more

"Within 3 days. Way quicker than expected."

"No one called me with an update for 4 days, and the shop would be closed for 2 days after. I ended up calling ..." Read more

"Communication was confusing, with different messages from texts and the online portal. But I very much appreciate ..." Read more

"Caliber communicated so well with me throughout the entire process. Very regular updates, incredibly kind, professional ..." Read more

"Great people, great service. Was a little upset that they had to extend the repair and notified me the day of the estimated date of completion."

"I really liked the notification system used. Easy to see where repair was at in progress and what the current ..." Read more

Kiera (Mazda owner) reviewed 9/25/26

Montserrat (Kia owner) reviewed 9/24/26

Pia (BMW owner) reviewed 9/24/26

Very good job. I am very happy. Thank you.

Julie (BMW owner) reviewed 9/22/26

Nicolas (Honda owner) reviewed 9/21/26

My mirror was not installed properly. I need to call you guys so I can come and you fix it ASAP. Pretty bummed out about that.

Very friendly.

Evelia (Toyota owner) reviewed 9/21/26

I recently brought in my 2016 Toyota Camry for repairs on my front bumper and fender due to a car accident. On the initial visit, the staff were very helpful with informing me of the details of the repairs, the lead time, and also coordinating with the local car rental facility. The repairs were completed in under a week. Upon final inspection, I was very satisfied with the outcome of the repairs.

Customer service was great! They were accommodating with scheduling when I could come in to drop off and pick up my car.

Benjamin (Honda owner) reviewed 9/21/26

I hope if I’m ever in an accident again I don’t have to go anywhere else but here!

Everyone was so helpful and kind at Caliber! I’m so impressed by how easy they made it.

Everyone at the location was kind and helpful. I’m so grateful!

Timothy (Nissan owner) reviewed 9/17/26

Kevin (Chevrolet owner) reviewed 9/14/26

Mary (Volvo owner) reviewed 9/14/26

Claudia is great; efficient, knowledgeable and on the ball. We appreciated her professionalism and caring.

Because of Claudia, your keeping in contact and the wonderful condition in which the car was returned

Already told you that Claudia was truly excellent. On account of her, we would not hesitate to return

See prior comment

Carlos (BMW owner) reviewed 9/11/26

Benjamin (Toyota owner) reviewed 9/11/26

Adam (Audi owner) reviewed 9/11/26

Marisela (Honda owner) reviewed 9/10/26

Would recommend shop especially Claudia and office personnel.

Excellent customer service by all especially Claudia!

Claudia and personnel very polite and professional.

Magnolia (Honda owner) reviewed 9/8/26

Janine (Mazda owner) reviewed 9/3/26

Leon (Honda owner) reviewed 8/31/26

the repair itself was quickly done

Tabinda (Toyota owner) reviewed 8/31/26

Wish I could rate it 11/10

Mical (Cadillac owner) reviewed 8/31/26

A perfect job in every way

Kevin (Honda owner) reviewed 8/31/26

Will recommend to anyone looking for a recommendation.

Caliber is always awesome. I do not see any issue with my repair. They are fast and I always will recommend them to anyone willing to hear my recommendations.

Excellent, called with updates through its process of being fixed

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view more shops in: Burbank | 91502

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Burbank

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Burbank

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,940)

3,346 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -