Caliber - Burbank
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Caliber Collision after my Kia Forte was involved in an accident and needed a bumper replacement. From the beginning, my service advisor, Edwin, explained the entire repair process clearly and maintained complete transparency throughout. He kept me informed every step of the way, answered all of my questions, and made the experience stress-free. The communication between my insurance company and the shop was seamless, so I didn't have to deal with any unnecessary hassle. Best of all, my car was repaired much faster than I expected, and the quality of the work was excellent. I highly recommend Caliber Collision to anyone looking for a professional, efficient, and trustworthy body shop. Thank you, Edwin and the entire team, for making the repair process so smooth!
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Monica from the Burbank location was amazing. Super professional, consistent with communication and very customer centric. I had a pleasant experience
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
They backed my car into the bushes, scratching the paint on my trunk. Even though they are small, it's still annoying. This is the second time I have used caliber collision (not the same location), and it's always though insurance, I wouldn't recommend or use them on my own.
Repair Quality - 4.0/5.0 -
It looks good, and I was glad to know they discovered a different issue with the "wire" and replaced it as well. I was a little bummed they painted over pits in the car and created bubbles.
Customer Service - 4.5/5.0 -
Everyone in the office was very nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience.
Customer Service - 5.0/5.0 -
Amazing communication and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber communicated so well with me throughout the entire process. Very regular updates, incredibly kind, professional and I could tell they wanted to put em at ease. And they didi.
My Experience - 5.0/5.0 -
Keep up the great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edwin Dimas was professional, helpful and friendly as was everyone at Calliber
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication and fast service
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0 -
Satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service and workmanship top of the game
Repair Quality - 5.0/5.0 -
I have, unfortunately, had to use Caliber several times over the years and their work and service are top notch every time.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
done
Repair Quality - 5.0/5.0 -
Always do good work, thanks.
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
absolutely
Repair Quality - 5.0/5.0 -
professional but very patient
Customer Service - 5.0/5.0 -
wonderful staff