Caliber - Burbank
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Claudia, Gor, Cesar and Fozgan were very helpful and professional. The repair workmanship looks to be excellent. Thank you to Caliber .. job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the job done and the speed that was done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast, polite and informal
Returned Clean
My Experience - 5.0/5.0 -
Very nice, friendly, punctual, thorough. Very pleased with everything and the updates on the progress of the repair! Our son will use them next. Both our cars were hit while parked🙁 thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was so easy. Loved the updates. Edwin Dimas was very thorough marking all the damage to my car. My car was not only repaired it was immaculate when i went to pick it up. Our son’s car is coming in next because someone hit his car while he was in a meeting at work. Thank you. We are very happy with Burbank Caliber Collision
Customer Service - 5.0/5.0 -
We are extremely happy with the service we received at Burbank Caliber Collision. Edwin Dimas was very thorough marking all the damage to my car. We got several updates to our cars completion. When we went to pick up the car it was so clean inside and out. We are sending our son next since his car was hit in a parking structure while he was at work in a meeting. Thank you. We are extremely happy with Burbank Caliber Collision.
My Experience - 5.0/5.0 -
Super kind and helpful staff. Great communication. Car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone to go to Burbank Caliber Collision
Repair Quality - 5.0/5.0 -
Repair work was excellent. Looks like new.
Customer Service - 5.0/5.0 -
We have unfortunately had to use Caliber several times in last year but fortunately it has always been a great experience
My Experience - 5.0/5.0 -
Thanks so much to the team for repairing my car. It looks so beautiful and I will definitely use this service if I ever need repairs in the future. Great customer service as well, thanks Claudia!
My Experience - 5.0/5.0 -
friendly helpful communication was great! Even washed the car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great customer servixe
Customer Service - 5.0/5.0 -
great customer service for my repair
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was extremely friendly and transparent. Reminder calls, text updates, extremely nice and professional. When dealing with a crash and insurance, having a good experience with the repair team really makes this bad situation not-as-bad. Thank you for the great service and experience!
Customer Service - 5.0/5.0 -
Super nice and accommodating. All the info was provided and I never felt patronized or uncomfortable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was done as promised and on time. Very professional staff and repairs were done perfectly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent but seemed to take longer than expected
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The rep was very helpful and friendly from the start with lots of good communication throughout.
Customer Service - 5.0/5.0 -
Same as previous statement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Caliber Collision for the excellent service I received from my recent visit. I truly enjoyed the day by day updates you provided me with my vehicle while I was out of town. I would love to give a huge shout out to Edwin Dimas and Ariana in reception for A1 service. Not only did they get my car completed in a timely manner but they were very accommodating in providing me with updates and held my vehicle until I was ready to pick it up. You two had a very keen sense of urgency all while making sure my car was repaired and was aware of what needed to be done. Thank you for making this experience seamless and burden free.
Customer Service - 5.0/5.0 -
Thank you Caliber Collision for the excellent service I received from my recent visit. I truly enjoyed the day by day updates you provided me with my vehicle while I was out of town. I would love to give a huge shout out to Edwin Dimas and Ariana in reception for A1 service. Not only did they get my car completed in a timely manner but they were very accommodating in providing me with updates and held my vehicle until I was ready to pick it up. You two had a very keen sense of urgency all while making sure my car was repaired and was aware of what needed to be done. Thank you for making this experience seamless and burden free.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is our second time with Caliber Collision. Both times Claudia worked with us and provided excellent service. From the beginning to the end, she made the process smooth, keeping us updated on the status of our car. She is a valuable asset to the company. Overall, we are very satisfied with the work done on the car and the customer service provided.
Customer Service - 5.0/5.0 -
Excellent!!!