Caliber - Burbank
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
None thanks
Repair Quality - 5.0/5.0 -
Beautiful work done on my truck I have no complaints 😁
Customer Service - 5.0/5.0 -
It’s been a pleasure working with you and your team thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wish you had loaner card
Customer Service - 5.0/5.0 -
It. work was done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff love my experience!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend them.
Repair Quality - 5.0/5.0 -
Took in for body work. They did a great job in time given. Car looks just like it did before. Claudia kept me informed of progress and other staff was wonderful also. Have used in the past and was very pleased with outcome. Would definitely use them again if needed (hopefully won't have to).
Customer Service - 5.0/5.0 -
Everyone there was great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber team did a great job with repair quality and communication. Thank you, I appreciate it.
Repair Quality - 5.0/5.0 -
Great repair on the bumper and trunk. Looks brand new again.
Customer Service - 5.0/5.0 -
Communication was professional, courteous and updates were given on the status of the repair and estimated time frame.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Claudia was a pleasure to deal with. Communication was great, and the job was done when she said it would be. Very happy with the result. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was pleasantly surprised by the experience with Caliber Collision. They kept me continuously updated with the status of the repairs and interactions in the office were always quick and to the point. The car as delivered looked pristine. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good Customer Service! Quick & Easy.
Customer Service - 5.0/5.0 -
Quick & Easy
My Experience - 5.0/5.0 -
Great work. On time. Friendly. Answered all my questions.
Likely to Recommend - 5.0/5.0 -
Yes.
Repair Quality - 5.0/5.0 -
Looks like new. No issues so far. Was treated very well. Claudia was very professional and attentive to detail.
Customer Service - 5.0/5.0 -
I had some questions to ask while I was their, 34 team members answered.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I was expecting a lot more from them. They delivered on timely execution, but that doesn’t matter when considering the additional time and money I’ll lose from having to turn the car back in for the imperfect repairs.
Repair Quality - 0.5/5.0 -
There are more than a few imperfections on the “new” doors. As a 2025 car with hardly any miles on it, I expected to receive new doors in the same condition I purchased it with two weeks prior.
Customer Service - 2.5/5.0 -
While I’m grateful for the cordiality and ability to get the car back to me sooner than the original quoted time, my car doors/lights were left open/on and drained the brand brand new hybrid battery significantly. I called twice throughout the day to note the many notifications I was received (8 total) about low battery level and they didn’t do anything to ease my concerns. They said the battery is at 25% and would recharge when I drove it and use gasoline when it wasn’t enough. My average MPG has plummeted from 34 to 26 in the time I’ve had it back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was friendly, professional and had great communication regarding the repair process.