Caliber - Burbank
In operation 29 years, 16 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, and efficient
Customer Service - 5.0/5.0 -
Friendly and communication efficiency
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will recomend to anyone I know
Repair Quality - 5.0/5.0 -
I feel very happy with the repair of my Pilot the did wonderful job I recomend them they are professional and respetfully . Not only that tbey are very Kind. They have nice personal. I highly recomend to Caliber Collision.
Customer Service - 5.0/5.0 -
They did greit job I'm very glad for been choose Caliber Collision
My Experience - 5.0/5.0 -
The Caliber Collision team was excellent. I want acknowledge Claudia for her professional service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service advisor, Claudia, kept me updated on the service and the repairs are excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional advisor! Edwin Dimas game me honest advice and treatment. He earned a customer for life! Thank you for giving me my new car back!
My Experience - 0.0/5.0 -
Communication was confusing, with different messages from texts and the online portal. But I very much appreciate the diligence of the employee who stayed late to clear up the miscommunication and get me my repaired vehicle before the weekend.
Likely to Recommend - 5.0/5.0 -
Yes, I already have!
Repair Quality - 5.0/5.0 -
All parts of the repair process were smooth and easy-to-understand. Edwin Dimas (at the Burbank location) worked with me every step of the way and kept me informed of updates along the way. The car is great, all sensors work after the repair, and I am extremely pleased.
Customer Service - 5.0/5.0 -
As I mentioned earlier, Edwin Dimas (Burbank location) was excellent in giving me clear and timely instructions and updates. The ladies at the counter were friendly and efficient. They all made it a very smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quickly got a new catalytic converter for my Prius. Everything was very professional, except the trunk had not been put back together completely. I had to take a few minutes to figure out how to put the pieces back together. Very minor, but still not 100%
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication from Claudia and flexibility after I had to reschedule the drop off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Sorry , nobody ever gets a 10 from me. But you're close
Repair Quality - 4.5/5.0 -
Did a really good job and did it really fast
Customer Service - 4.5/5.0 -
Did better than they said they would
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience once again with the repairs to my truck. Team did an amazing job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Working with Claudia was great. She took care of everything efficiently and made the whole process very easy for me. I appreciate it!