Caliber - Burleson - South

4.9 (3,130reviews)
97%
320 SE John Jones Dr,  Burleson,  TX  76028

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,130)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, proactive communication, and impressive turnaround times. Many highlight that repairs were completed ahead of schedule, often surprising customers with early completions. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new. Staff members are commended for their professionalism, friendliness, and thoroughness in explaining the repair process. Customers appreciate being kept informed at every stage, with regular updates via text and calls reducing stress during an otherwise difficult experience. Complimentary cleaning of vehicles, both interior and exterior, is a recurring pleasant surprise noted by many. A few customers, based on their own comments, noted areas for improvement including occasional delays due to parts availability, isolated quality control issues requiring return visits, and in rare cases, a desire for more proactive communication without needing to follow up.
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"... Collision Burleson, TX went above and beyond. The customer service and technical ability are top shelf." Read more
"Looks like brand new, just excellent work!"
"Again, the service was over and above my expectations!"
"I was shocked how fast my vehicle was ready. The repair is so perfect, you cant even tell it was involved in a collision."
"Always a professional and good repair job. Staff are very helpful and always willing to go an extra step to provide ..." Read more
"Was ready four days earlier than expected and that was such a great surprise and still excellent workmanship!"
"Quoted 3 to 4 weeks, and it was completed approximately a week later. It was finished a lot quicker than anticipated."
"I was shocked how fast my vehicle was ready. The repair is so perfect, you cant even tell it was ..." Read more
"Job was done great and way faster than I was told it would take! Very good and very nice! Thanks Guys! Appreciate ..." Read more
"... superior and I was very well informed. Also, the work was done faster than anticipated. Very happy customer" Read more
"Constant status updates and made the process painless as possible."
"Caliber Collision representatives walked me through every step, provided updates, it was amazing service!"
"Constant and open line of communication through out the entire repair process."

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Wonderful services, according to everything Nicole and Carly thank you for your help with guide us through

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Nicole kept me informed and according to everything! Thank you

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Returned Clean

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Brandon consistently provided timely updates on both my truck and my wife's Mercedes Benz reports. We really appreciate his professionalism and attention to detail.

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Returned Clean

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I was completely satisfied. This is by far the best quality of work I’ve received!

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This was the best part. Nicole was amazing and kept me informed throughout the entire process

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Returned Clean

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My car was left with so many scratches. Paint splatter. Marks. When told to come get my vehicle they did not inspect to make sure that everything looked great enough to have it returned back to me. Everyone was very nice at the location I used but I am still disappointed so much overspray and marks were on my Escalade.

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Everyone was nice.

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I will definitely recommend Caliber Collision to friends and family.

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I am very satisfied with the paint job and how my car was taken care of.

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It was great and informative.

Returned Clean

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Brandon was amazing and very professional and very knowledgeable

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Returned Clean

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I can not express the amazing service we had at Caliber. I was so stressed and worried. Nicole was more than employee getting the job done, she as caring, compassionate, and a life saver. She explained everything to where my 78 year old mother could understand and her patience was amazing. I’m so thankful for our experience and Nicole!

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Nicole is in a league of her own. Truly amazing.

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Great service was provided

Returned Clean