Caliber - Burlington WI
2300 Browns Lake Dr, Suite A,
Burlington,
WI
53105
USA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional service, with many highlighting the friendly, professional, and accommodating staff. Repair quality was frequently described as outstanding, with vehicles returned looking brand new. A standout theme across reviews was proactive communication - customers valued regular text and phone updates throughout the repair process. Many were pleasantly surprised by early completions, often days or even weeks ahead of schedule. Customers also appreciated the seamless coordination with insurance and rental car services. A few customers noted concerns including unreturned phone calls, paint quality issues requiring multiple attempts, sensor malfunctions after repairs, and delays in part availability - all areas customers felt could be improved for a fully satisfying experience.
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Service Quality
"... about Caliber Collision. From the moment I walked in, the team was professional, friendly, and genuinely cared about getting my car back to perfect condition. They ..."
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"... couldnt believe my eyes where looking at my vehicle!!! It looked better than when I bought it. Im 100 percent satisfied with the work that was done! I will forever be a ..."
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"Great experience from start to finish. The team did an excellent job repairing my car—everything looks as good as new. Communication was clear throughout the process, ..."
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"My repair had to be repainted three times. Each time, they called to say the repair was complete, and I arranged a ..."
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"Phone calls were not returned, it appears as though the shroud covering the radiator fan was glued together, and when I asked about it no answer was provided ..."
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"... service, kept us updated on progress being made, finished repairs a good week earlier than anticipated, delivered our car back, repaired and cleaned looking ..."
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"It's STILL not done on 122425 and I brought it to Collision Caliber on 112825"
"Done faster than expected"
"Great updates, quick turn around, fabulous service. Honestly so happy that this was the insurance partner ..."
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"... headlight they installed had intermittent problems, so the repair was delayed several days."
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"I appreciate all the communication I encountered. 2 times per week, at the very least, I would receive a text message informing me of the progress and updates of the vehicle. ..."
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"Automated message which dont provide any useful information. Its actually silly to feign communication instead ..."
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"The communication about my repair was superb. The staff was very helpful and nice. When I got my ..."
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"Phone calls were not returned, it appears as though the shroud covering the radiator fan was glued together, ..."
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"Work was great but there wasnt much communication at the beginning of the process"
Rodrigo
(Nissan owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeffrey & Kim
(Kia owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Kenzie
(Honda owner)
reviewed 9/19/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Dan
(Chevrolet owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Craig
(Acura owner)
reviewed 9/10/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Angela
(Kia owner)
reviewed 9/9/26
My Experience - 5.0/5.0 -
It was a great experience. Reliable, friendly and efficient.
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Michael
(Chevrolet owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gerald
(Chevrolet owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Very professional work! 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
With the quality and Quick service!
Customer Service - 5.0/5.0
Returned Clean
Richard
(Toyota owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
The staff were wonderful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service- great staff- great communication!
Customer Service - 5.0/5.0 -
Very informative and easy!
Monara
(Subaru owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was painless! Traci was amazing and helped with several bumps in the road with the insurance company. Highly recommended!
Customer Service - 5.0/5.0
Returned Clean
Bonnie
(Subaru owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kathy
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Gary
(Ford owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Colleen
(Chevrolet owner)
reviewed 8/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
My experience with Caliber was exceptional My car was fixed in a very short time I was extremely happy. Thank you so much
Returned Clean
William
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Minor delays Small ding in r door. Could have happened after pick up ???
Customer Service - 4.5/5.0
Heather
(Toyota owner)
reviewed 8/24/26
My Experience - 5.0/5.0 -
Fixed the car and it looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done faster than expected
Customer Service - 5.0/5.0
Returned Clean
Scott
(Hyundai owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work / done quickly .
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Albert
(Cadillac owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Debbie J & Alan
(Buick owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Tracey was amazing and so organized