Caliber - Burlington WI
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Aexcellent service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Work was great but there wasn’t much communication at the beginning of the process
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job done right all the way for being to end
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience from start to finish. The team did an excellent job repairing my car—everything looks as good as new. Communication was clear throughout the process, and the work was completed on time. You can tell they take pride in their craftsmanship. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience from start to finish. The team did an excellent job repairing my car—everything looks as good as new. Communication was clear throughout the process, and the work was completed on time. You can tell they take pride in their craftsmanship. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for cleaning the car inside and out. Everything looked good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and kept us in the loop the whole time
Customer Service - 5.0/5.0 -
Tracy was awesome
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was THE BEST
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Did great job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Friendly people.
Returned Clean
My Experience - 5.0/5.0 -
Everyone I interacted with was professional, helpful, and courteous throughout the process. Although there were a few minor challenges, they were addressed promptly and resolved smoothly. Overall, an excellent job by the entire team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen servicio y muy amables el personal
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Although it took a long time, the repair was done precisely the way I would’ve liked it Kevin Tess The manager of the shop was awesome and a consummate, professional easy to deal with, and kept me informed on the progress. Kevin is an excellent representative of your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin test the manager of the caliber shop in Burlington was awesome kept me informed really did a good job great representation for caliber
Customer Service - 5.0/5.0 -
Kevin Tess is an excellent representation of Your company you guys should be proud of him
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and prompt, always kept me informed as work was being done.
Customer Service - 5.0/5.0 -
Loved the lady at the service desk.
Returned Clean
My Experience - 5.0/5.0 -
Awesome customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I didn’t have repair done by you … my car was totaled
Customer Service - 5.0/5.0 -
Everyone very friendly and nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The front proximity sensors are not working as they did prior to the repair work. The actually worked better even with the damages before Caliber repair. I’m debating what action to take. Repairs with Caliber take excessively long times to complete my other complaint. I am going to discuss the problems with Progressive and decide what to do.
Likely to Recommend - 0.5/5.0 -
Already explained in previous comments.
Repair Quality - 1.5/5.0 -
The front proximity sensors are not working as they did prior to the repair work. The actually worked better even with the damages before Caliber repair. I’m debating what action to take. Repairs with Caliber take excessively long times to complete my other complaint. I am going to discuss the problems with Progressive and decide what to do.
Customer Service - 1.5/5.0 -
Desk attendant/receptionist was fine. That’s it.
Returned Clean
My Experience - 5.0/5.0 -
Really nice people very helpfull
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work
Customer Service - 5.0/5.0 -
Really nice lady