Caliber - Burlington WI

4.7 (679reviews)
95%
2300 Browns Lake Dr, Suite A,  Burlington,  WI  53105

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (679)

My Experience

We are very happy with the service we received from Caliber Collision. They went over and above and had it ready earlier than they planned. Our car looks great, like brand new again. It was so clean - even on the inside- thank you very much.

My Experience

great work all around and got it done quickly

Likely to Recommend

I would recommend 💯percent to both of them family and friends.

Repair Quality

I was very impressed with my car...... Done such a very amazing job I would recommend you all to friends and family. I was very excited job well done 💯.

Customer Service

They were all kind and very helpful very amazing people.

Returned Clean

Likely to Recommend

Repair Quality

Communication was great the time it took was long due to vendor delays

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I will gladly like to talk with a representative from Caliber Collission … as long as it is NOT Kevin from my local Caliber Collission shop.

Likely to Recommend

Never.

Repair Quality

The repair missed a crease in the bumper cover, and the manager (Kevin) was accusatory and dismissive toward me, so I have to live with the unrepaired damage he missed.

Customer Service

Dismissive, ignored, uncaring manager (Kevin).

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service! I really appreciated the check in texts with progress on my repairs. Very friendly and helpful staff!

Customer Service

Excellent customer service! I really appreciated the check in texts with progress on my repairs. Very friendly and helpful staff!

Returned Clean

Likely to Recommend

Repair Quality

Everything was fixed EXCEPT…my tailgate won’t open when I hit the unlock button. The only way it will open is if the drivers door is opened. Seems like a complication

Customer Service

Everything was fixed EXCEPT…my tailgate won’t open when I hit the unlock button. The only way it will open is if the drivers door is opened. Seems like a complication

Returned Clean

My Experience

Great job done faster than expected beautiful job.

Likely to Recommend

Great job

Repair Quality

Great job attention to detail

Customer Service

Great

Returned Clean

My Experience

Very informative about the repairs. Also they gave me updates frequently. Very good place

Likely to Recommend

Repair Quality

Fast & friendly. They assisted daugther with getting a rental on 1st day. Above & beyond customer service.

Customer Service

See above.

Returned Clean

My Experience

Repair was done ahead of schedule and looks great. Also liked being updated on progress via texting.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Really great work

Customer Service

Everyone was very friendly and very professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me informed through the whole process, which was very helpful.

Customer Service

Everybody I dealt with was very pleasant.

Returned Clean

My Experience

I noticed the badges are placed incorrectly on the tailgate of my vehicle and while driving home after picking up my vehicle I was having warnings on my dash saying low oil pressure please stop engine which I haven’t had before

My Experience

Awesome job and just great working with everyone involved from the secretaries to the macanic and the owner just great people