Caliber - Burlington WI
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great overall
Repair Quality - 5.0/5.0 -
Speedy and precise
Customer Service - 5.0/5.0 -
Good updates
Returned Clean
My Experience - 5.0/5.0 -
Seamless transaction, very well communicated! Work was done on time, even early.
My Experience - 5.0/5.0 -
Looks good. Looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’d highly recommend anyone needing repairs to their vehicle after a collision to sign up with Caliber Collision in Burlington, Wis. Not only was our car looking brand new again but the repairs were done much sooner than anticipated! Their periodic updates were appreciated as well. Thanks to Traci at their service desk, (always so friendly and helpful), navigating between insurance issues and getting a loaner car went smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service, kept us updated on progress being made, finished repairs a good week earlier than anticipated, delivered our car back, repaired and cleaned looking as if brand new! Also took care of some paper work for us that made for almost a hassle free experience. Would recommend their repair shop to others!
Customer Service - 5.0/5.0 -
Friendly service, kept us updated on progress being made, finished repairs a good week earlier than anticipated, delivered our car back, repaired and cleaned looking as if brand new! Also took care of some paper work for us that made for almost a hassle free experience. Would recommend their repair shop to others!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and accommodating. The service was quicker than anticipated and quality was great. I also appreciate that the car was washed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and very timely, especially noting how challenging it was to get parts for my vehicle due to the age of the car.
Customer Service - 5.0/5.0 -
Great conversations and support when I had questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly appreciate the attention to detail and the efforts of making me feel extremely confident and comfortable. Thank you thank you thank you for working with affirm, offering that is such a nod to being a people oriented business! Thank you Kevin, Tracy, Amber! You're all marvelous!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Simply amazing service from the beginning to the end.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were excellent. Process was so easy, and the text updates were great to keep me in the loop on the progress.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff is wonderful! It got taken care of quickly, and being returned the repairs are perfect! It doesn’t even look like my car got hit at all, anymore.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Hot coco, staff was kind, service was great
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Web site was hard to use. It didn't fit my situation
Customer Service - 3.5/5.0 -
Counter person didn't seem to be very knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0 -
I told everyone how amazing of an experience I had
Repair Quality - 5.0/5.0 -
You were helpful and welcoming right from the start! You helped me navigate my insurance company & the process. My cars inside was even cleaned when I picked it up! This was a great experience!!
Customer Service - 5.0/5.0 -
This part of the service deserves more than 10!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tracy, the main point of contact was so pleasant to deal with. She made the process easy. Getting a rental right next door was awesome. My car looks great!
Customer Service - 5.0/5.0 -
Tracy, the main point of contact was so pleasant to deal with. She made the process easy. Getting a rental right next door was awesome. My car looks great!