Caliber - Canoga Park

4.9 (4,387reviews)
99%
7837 Deering Avenue,  Canoga Park,  CA  91304
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In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Call
Email

Reviews (4,387)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and excellent repair workmanship, with many noting their vehicles were restored to like-new condition. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including occasional delays versus initial timelines, minor fitting issues with third-party parts, and small attention-to-detail concerns upon vehicle return. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... Collision from the level of customer service, follow up, quality workmanship , and closing out my Repair Order was excellent! Your team even cleaned the interior of my car to ..." Read more
"... clearly explained all necessary repairs and were thorough in inspecting my vehicle. Excellent service and quality work" Read more
"... they had predicted. Their work is really top notch! The area they repaired on my car was restored to like newcondition. I would highly recommend them to anyone." Read more
"... car! When I noticed a flaw in a spot after repairs, they kept the car and went above and beyond to make it look great! Thank you for everything, and I will highly recommend ..." Read more
"... completed the work a day earlier than I expected and my car looked beautiful. They also offered me an additional car wash any day of my choosing which I will take advantage ..." Read more
"Great customer service! My car was done 3 days before the anticipated completion date which saved me a lot of money on the rental car."
"Great service, my car was returned sooner than expected. Very friendly staff. Not 10 only because the car interior driver seat ..." Read more
"Kept me informed throughout the entire process and finished a day earlier than expected. Car was immaculately detailed and looked brand new. Absolutely first class repair ..." Read more
"No, it was not. I was initially promised 4 business days, but it actually took 10 days to complete the repairs."
"It was not done before or when it was promised, it was a day later than expected"
"Staff is excellent in their communication, both electronically as well as via direct phone contact."
"Yes! Just as explained before, they continually gave me updates and were transparent with everything!"
"... to the car pick up today was smooth and perfect. Great communication with the staff and I am very happy with my car. Finished right on schedule. Thank you." Read more
"... quick and it completed 2 days earlier than expected! I love getting text message updates; it kept me from having to call and ask for them. The ONLY thing I would say is, ..." Read more
"Appreciate the frequent updates on the status and checking in with me on the estimate before they started the work."

My Experience

My Experience

Everything from the estimate to the car pick up today was smooth and perfect. Great communication with the staff and I am very happy with my car. Finished right on schedule. Thank you.

Likely to Recommend

100%

Repair Quality

Excellent service, price and workmanship!

Customer Service

They kept me posted through the whole experience.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looked just as new

Customer Service

The best customer service I have ever had. The were consistently giving me updates on the car and we’re done earlier than expected

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very nice and was very happy with the results.

My Experience

Raul was very accommodating, especially since my window of time was very tight due to travel. Everyone was very nice and supportive.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Everything was done on time, politely, expertly, and your employees showed respect and interest in listening. Very well run outfit with good people.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My repairs came out perfectly and the process was handled smoothly and efficiently. Julie and Victor were very friendly and professional! Would absolutely recommend this service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was diagnosed and fixed within a week. Great service and very responsive.

Likely to Recommend

I have already recommended Caliber to a friend who needs work done.

Repair Quality

Fast, fair, and friendly. They did great work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very communicative. Very nice employees. Great job on the repairs.

Likely to Recommend

Repair Quality

Fast. Professional.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Raul was amazing. He was very professional and made me Feel like I was in good hands with my repair. They also got the car finished one day ahead of schedule which was great. All around great interactions with all the staff there.

Likely to Recommend

Repair Quality

Great service, thank you

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service started from the lady at the front desk. Vince was extremely helpful and kept me informed. I will definitely recommend this location to anyone that needs repairs

Customer Service

Great service started from the lady at the front desk. Vince was extremely helpful and kept me informed. I will definitely recommend this location to anyone that needs repairs

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much. You have a very top-notch, friendly , and efficient team of professionals. They made the process easy and seamless.

Likely to Recommend

Repair Quality

Very nice and top-notch group of professionals.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, my car was returned sooner than expected. Very friendly staff. Not 10 only because the car interior ( driver seat and right front door) was a bit dirty upon return.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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