Caliber - Granada Hills Ca

4.9 (2,338reviews)

98%

(818) 363-8104

17554 Chatsworth St, Granada Hills, CA 91344

98%

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17554 Chatsworth St
Granada Hills, CA 91344

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About Caliber - Granada Hills Ca

See Photos

17554 Chatsworth St
Granada Hills, CA 91344

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,338)

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Newest
Rating

1,918 Customers Rated

5 Stars

74.3% Complete

(1738)
4 Stars

5.6% Complete

(130)
3 Stars

0.9% Complete

(21)
2 Stars

0.3% Complete

(7)
1 Star

0.3% Complete

(6)
< 1 Star

0.7% Complete

(16)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles looked brand new upon completion. The repair work was frequently described as excellent, with perfect color matching and meticulous attention to detail. Communication was a standout highlight, as customers appreciated receiving regular text and phone updates throughout the repair process, keeping them fully informed at every stage. Timeliness was another major strength, with a large number of customers reporting their vehicles were completed ahead of the estimated schedule. A few customers noted areas for improvement, including occasional paint quality concerns, interior cleanliness upon pickup, and communication gaps in certain cases. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... going on. When I picked up my car, it looked amazing—you couldnt even tell it had been damaged. They really paid attention to the details, and it shows. The whole process was much easier ..." Read more

"... car to be detailed but when we came to pick it up, it was washed, polished and the inside cleaned. It was beautiful. The staff was so kind and even spoke about how they ..." Read more

"The entire process was seamless and stress free. The level of work performed along with the professionalism and attention to detail made my experience extremely special and noteworthy. ..." Read more

"... serviced with them and they came out great. They are very professional, great customer service, and I can tell they would go above and beyond for their customers. I would definitely recommend ..." Read more

"... your yard to get my car. I then get to the car and it was extremely dirty. Usually when you get a big repair and new paint, i would imagine they would want to present it to ..." Read more

"Estimate was 2 weeks but finished in one week! Amazing work"

"My repairs were completed ahead of schedule. The Caliber Collision workmanship was outstanding. ..." Read more

"They had to push back the estimated time of delivery twice, but otherwise I guess they did"

"... staff were great! Everything was quick and efficient. The car was also ready for pick up ahead of schedule, which was awesome." Read more

"... start till the car done was very stress free, because caliber collision sent updates on the progress of the repair. No need to keep calling the shop." Read more

"They totally kept me in the loop the whole time"

"... was pleasant, friendly, and very much professional. We really liked the daily text updates, letting us know how things were going and giving us a means of contacting you if we had ..." Read more

"Excellent communication. I was never in the dark and informed of every step"

"... her ability to answer calls, which they never used. I reached out for communication." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... car to be detailed but when we came to pick it up, it was washed, polished and the inside cleaned. It was beautiful. The staff was so kind and even spoke about how they ..." Read more

"... your yard to get my car. I then get to the car and it was extremely dirty. Usually when you get a big repair and new paint, i would imagine they would want to present it to ..." Read more

"Estimate was 2 weeks but finished in one week! Amazing work"

"My repairs were completed ahead of schedule. The Caliber Collision workmanship was outstanding. ..." Read more

"They had to push back the estimated time of delivery twice, but otherwise I guess they did"

"... staff were great! Everything was quick and efficient. The car was also ready for pick up ahead of schedule, which was awesome." Read more

"... start till the car done was very stress free, because caliber collision sent updates on the progress of the repair. No need to keep calling the shop." Read more

"They totally kept me in the loop the whole time"

"... was pleasant, friendly, and very much professional. We really liked the daily text updates, letting us know how things were going and giving us a means of contacting you if we had ..." Read more

"Excellent communication. I was never in the dark and informed of every step"

"... her ability to answer calls, which they never used. I reached out for communication." Read more

Nick (Lexus owner) reviewed 9/25/26

Paulene (Honda owner) reviewed 9/24/26

Geraldine (Hyundai owner) reviewed 9/24/26

Looks great

I had zero problems or issues

Cynthia (Honda owner) reviewed 9/24/26

Rufino (Kia owner) reviewed 9/23/26

Amazing customer service

Jennifer (Toyota owner) reviewed 9/22/26

Kyle (Toyota owner) reviewed 9/21/26

Rodrigo (Mercedes-Benz owner) reviewed 9/21/26

I would feel very comfortable recommending, I know that they will be treated as well as they treated me

It looked just as new

Very nice office, professional and friendly staff. I was helped right away. In a few minutes I was on my way to pick up a prearranged rental car

Norman (Honda owner) reviewed 9/21/26

Brandon (Toyota owner) reviewed 9/21/26

Veronica (Toyota owner) reviewed 9/17/26

Excellent service! Everything was quick and easy! Jack is the best! Love that I would get updates on my vehicle while it was in the shop.

Selso (Chevrolet owner) reviewed 9/17/26

Extremely quick, professional and completely The best repair center that i’ve dealt with…

Surely the best

Carime (Honda owner) reviewed 9/17/26

Thank you to the whole team and staff at Caliber Collision. Truly the best collision center company out there. Thanks to Freddy for taking care of the vehicle since the moment we took the car in, made sure the job was done correctly and finished the job before the estimated due date. All in all just a great experience would recommend to anyone this place.

Heidi (Lexus owner) reviewed 9/16/26

Definitely I will recommend this shop to my friends and family

Great customer service and super fast in getting my car repair. I would definitely use this repair shop again. Jack is excellent in handling my repairs.

Very fast and super accommodating

Richard (Toyota owner) reviewed 9/16/26

Customer service met my expectations and much more! My service tech Jack was amazing

Andrew (Honda owner) reviewed 9/15/26

Cheryl (Toyota owner) reviewed 9/14/26

I'm already telling everyone Caliber Collision fixed my car and put us back on the road again in less time than I expected. Thank you Caliber Collision 💥

My car is beautiful, no signs of the severe damage, passenger side. It looks like new!

Amazing assistance from all personnel. Each staff member was customer service oriented and efficient and just so friendly while working!

Richard (Chevrolet owner) reviewed 9/14/26

I can not remember his name but he was very informative and . Keep me in the loop on the details of my truck . I was very happy with him 👍

Customer service was 👍👍

Eleanor (Honda owner) reviewed 9/14/26

Corinne (Toyota owner) reviewed 9/14/26

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view more shops in: Granada Hills | 91344

Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Caliber - Granada Hills Ca

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Granada Hills Ca

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,338)

1,918 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -