Caliber - Granada Hills Ca

4.9 (2,281reviews)
98%
17554 Chatsworth St,  Granada Hills,  CA  91344

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,281)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team is widely commended for professionalism, friendliness, and going above and beyond. Communication stands out as a major strength, with customers appreciating proactive text and phone updates throughout the repair process, keeping them informed every step of the way. Timeliness is another highlight, as repairs are frequently completed ahead of schedule, often surprising customers with early completions. A few customers noted areas for improvement, including occasional delays, color-match concerns, and isolated cleanliness issues upon vehicle return, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"... going on. When I picked up my car, it looked amazing—you couldnt even tell it had been damaged. They really paid attention to the details, and it shows. The whole process was ..." Read more
"... we bought it. I was beyond impressed with not only the quality of work but the professionalism of the staff and how kind they were in the whole process. I would ..." Read more
"... be detailed but when we came to pick it up, it was washed, polished and the inside cleaned. It was beautiful. The staff was so kind and even spoke about how they ..." Read more
"... diligent! My car was returned sparkling clean and the repair was exceptional, thank you!!" Read more
"Estimate was 2 weeks but finished in one week! Amazing work"
"My repairs were completed ahead of schedule. The Caliber Collision workmanship was outstanding. ..." Read more
"My car was done quickly and it looks like nothing ever happened. I am very happy with how I was treated."
"Was happy with how quickly the vehicle was repaired and appreciated the updates. It wouldve been good to know that our ..." Read more
"They send frequent text messages on the progress of the repair. There is no need to worry on how the repair is doing. ..." Read more
"They totally kept me in the loop the whole time"
"Excellent communication. I was never in the dark and informed of every step"
"... was pleasant, friendly, and very much professional. We really liked the daily text updates, letting us know how things were going and giving us a means of contacting you ..." Read more
"Text alerts are given step by step as they do their work. Very comforting because you never have to wonder ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great people to work with. Great job, looks like new. Done early.

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Repair Quality

Very welcoming, informative, thorough, an very fast and efficient!! Overall loved my experience, I couldn't be more happier...Thank you for turning a negative situation into a positive one for me!!!

Customer Service

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Quick, communicative and even got a car wash. God forbid I get a crashed car again but if so, I’ll be coming back

Customer Service

Returned Clean

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I am super happy with the work done here on my car. They were efficient, fast, and very helpful/kind. I would definitely recommend.

Customer Service

Customer Service was excellent!

Returned Clean

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Excellent service and it was so easy. Thank you Freddy for making this easy for me.

Customer Service

My Experience

Very helpful From the reception staff to Freddy Torres who walked me tru Very professional and Quick Service Worth endorsing the company indeed

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Returned Clean

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I’ve spoken to others about the repair shop and everyone was satisfied. I would concur and recommend them.

Repair Quality

Good as new

Customer Service

Kept me updated on progress

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Customer Service

Returned Clean

My Experience

Likely to Recommend

They did an amazing job I would recommend it

Repair Quality

They were so nice and kind. They did an awesome job repairing the car and fixed it pretty fast.

Customer Service

Great job!

Returned Clean

My Experience

Frank was the most unbelievable technician/ human being that I have had contact with at Caliber. From start to finish he was in contact, and in touch throughout the process!! I will not go anywhere else for collision services in the future!

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Repair Quality

Frank is the finest adjuster!

Customer Service

Frank is great!

My Experience

They did a good job cant even tell that my car was in a accident

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Repair Quality

Thanks

Customer Service

Great place. I am happy with their works

My Experience

Freddy was great went above and beyond!

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