Caliber - Carmichael
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Liz is so helpful, kind, and kept me updated throughout the repair. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our experience was very positive as Liz kept us informed of the repair progress. Our vehicle looked fantastic when we picked it up and all staff were friendly and courteous throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job! Impressed with the professionalism they exhibited!!!! Will come again!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I’d had prior negative experience with Caliber and although my last couple repairs have been more satisfactory, there still is an issue with follow through and completion/quality of repairs. Attention to detail is not Caliber’s area of expertise.
Customer Service - 3.0/5.0 -
I’d never heard back about details that were missed during my repairs.
Returned Clean
My Experience - 5.0/5.0 -
I had an amazing experience at Caliber Collison in Fair Oaks. Marv my service advisor was professional and made the experience easy. The store was clean and they even washed my car inside and out. I am so happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Martin is great to work with everyone staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris helped me with my vehicle and he was very friendly and knowledgeable! Everything was pretty much straight forward and they had my vehicle look amazing again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris helped me with my car and he was very helpful and knowledgeable! My car looked amazing!
Customer Service - 5.0/5.0 -
Honest and straightforward
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall pleasant experience.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marvin was very attentive and provided good detail about the process. Front office was also pleasant.
My Experience - 5.0/5.0 -
Chris was great. Communication was perfect. My SUV was fixed very quickly. The icing on the cake was the cleaning of the interior. Everything was great.
Likely to Recommend - 5.0/5.0 -
We have used you before. You have a great team.
Repair Quality - 5.0/5.0 -
Maybe an 11
Customer Service - 5.0/5.0 -
11.5
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, thorough explanations of the work planned and done, efficient handling of my paperwork, great job on my car!
Likely to Recommend - 5.0/5.0 -
Friendly, efficient staff. Work done to my satisfaction. Great communication. Definitely recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber went above and beyond. My truck never looked so good
Customer Service - 5.0/5.0 -
Chris was amazing. I never thought I would get such personable service from an auto repair. He was so thoughtful and professional - again nothing I expected from an auto body shop.
Returned Clean
My Experience - 5.0/5.0 -
Great work. It was also appreciated that we were kept in the loop as the repairs were being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Start to finish excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer services
Customer Service - 5.0/5.0 -
Repair person under care of my vehicle was very concerned about my progress very good customer services.