Caliber - Carrollton Ga

4.8 (2,432reviews)
97%
2727 Highway 61,  Carrollton,  GA  30116
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,432)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, timely repairs, and outstanding communication. Many highlight that vehicles were completed ahead of schedule, with daily text and email updates keeping them well-informed throughout the repair process. Repair quality is frequently described as excellent, with cars returned looking brand new. Staff professionalism, friendliness, and genuine care for customers are recurring themes. A few customers noted minor concerns such as paint inconsistencies, fitment issues, or incomplete repairs, reflecting areas where attention to detail could be further strengthened. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Caliber Collision did a beautiful job restoring my car back to its original condition. They were friendly and professional and ..." Read more
"The repair was done to perfection. The staff went above and beyond expectations."
"The repair was done very cheaply and incorrectly. There was a trim piece that is black gloss from the ..." Read more
"... smoothly, kept me updated throughout the process, and the finished work was excellent. My truck looks brand new again—very satisfied with their service." Read more
"... a long time to finish. Everyone was very nice and the repairs were done extremely well. We will definitely be using Caliber for future repairs." Read more
"Everything came out great and ahead of schedule! Simply excellent service!"
"... realizing I was paying out-of-pocket for my rental car, these kind and thoughtful people finished the work ahead of schedule, saving me a ton of money! Thanks Caliber!! ..." Read more
"I was told when I dropped it off maybe a week in a half to 2 weeks. It was ready in 3 days."
"Great work and I got my vehicle back in a timely matter thank you so much"
"They did good repair its just long waiting period because of how many cars are brought."
"... collision a 1010. Their customer service was excellent. I was informed ever few days about the progress of my vehicle via text message which I loved. The vehicle ..." Read more
"Communicate was top tier. I also work in sales and understand how important effective communication ..." Read more
"Was kept informed at every step of my cars transition back to normal"
"... step of the process was explained to me in full. I especially enjoyed the text updates. Very helpful which resulted in true peace of mind. ⭐️⭐️⭐️⭐️⭐️" Read more
"Good work done on time and you consistently kept me updated on your progress. That is 5 star service in my book."

My Experience

They were sooo nice to me and explained everything!

My Experience

Although, I was unhappy about my car accident, the experience with Caliber was top notch. Very efficient and professional. Thank you!!

Likely to Recommend

The shop was recommended to me by a friend and I would do same.

Repair Quality

Very professional group. Kept me posted and my car looked awesome when I returned.

Customer Service

Excellent team

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great job, looks new again.

Likely to Recommend

Repair Quality

Looks like new, thanks

Customer Service

On it

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a really good job and in a very timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was greatest and very quick! Everyone was extremely nice!

Likely to Recommend

Repair Quality

Wonderful service!!!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Dishonest work performed. The bumper was not replaced but my insurance company was charged for it.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excelente 👌

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast work and great job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Job looks good.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We give Caliber Collision 5 stars for their service with us and the repairs on our civic..thank you again for your speedy repairs. !!!⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Repair Quality

Everything, as far as we can tell, is fine…thank you!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’ll tell you I’ve never had an experience like it a treated me as if I were part of the family. I could not ask for a better feeling about having my truck repaired there. They did an excellent job. There is nothing I can say that is bad about caliber collision. They’re wonderful people and they do a wonderful job.

Likely to Recommend

Repair Quality

Could not ask for a better experience!

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend Caliber to anyone. I am confident that they are more than capable at resolving any car issues.

Repair Quality

I have been very pleased with the work done at Caliber. This is my second time working with them and I am pleasantly pleased. My car looks amazing!

Customer Service

The customer service is excellent. They answered my questions, kept in contact with me, and were very friendly in the office. Max is amazing!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was kept informed regarding repairs and progress.

Customer Service

Everyone was kind and informative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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