Caliber - Douglasville

4.8 (3,586reviews)

97%

(770) 942-2544

6934 Douglas Blvd, Douglasville, GA 30135

97%

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6934 Douglas Blvd
Douglasville, GA 30135

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Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Caliber - Douglasville

See Photos

6934 Douglas Blvd
Douglasville, GA 30135

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (3,586)

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Rating

2,970 Customers Rated

5 Stars

69.4% Complete

(2488)
4 Stars

7.8% Complete

(278)
3 Stars

1.8% Complete

(66)
2 Stars

1.4% Complete

(49)
1 Star

0.5% Complete

(18)
< 1 Star

2% Complete

(71)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Many customers were pleasantly surprised by early completion of repairs, often ahead of the promised date. The welcoming and professional atmosphere, combined with a seamless rental car coordination process and complimentary vehicle cleaning, further elevated the overall experience. A small number of customers noted concerns such as repair delays, missed damages, or post-repair mechanical issues, reflecting areas customers felt could be improved.

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Service Quality
Timeliness
Communication

"... Collision and both experiences were really great. The work is immaculate, the customer service is perfect, and the team really went the extra mile this time ..." Read more

"Everything was done to perfection. From the moment I dropped the car off the communication and dedication to keeping ..." Read more

"Excellent communication. Excellent attention to detail. Incredibly professional."

"... exceptional. I was given weekly updates on my car, they finished before the estimated date and the job was excellent" Read more

"It was delayed several times. I was in a rental from June 25, 2025 until September 10, 2025."

"Outstanding service. Completed the job in minimum time...moved me up since I didn't have a rental...Just Fantastic..much appreciated!!!!"

"... complete the work in a reasonable amount of time, they also kept me updated every step of the way with their awesome text thread. Keep up the great work and thank ..." Read more

"... perfection. From the moment I dropped the car off the communication and dedication to keeping me updated throughout the process was top tier customer service. As a supervisor ..." Read more

"The job was well done. We were kept informed via text of every stage of the repair. The repair was completed by the estimated completion ..." Read more

"The communication was excellent. That was the most important factor for me."

"They did not inform they killed my battery I even called when I got the alert they said it was because my battery ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication