Caliber - Douglasville

4.8 (3,539reviews)
96%
6934 Douglas Blvd,  Douglasville,  GA  30135

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,539)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and call updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon completion. Timeliness was a strong point, as many repairs were completed ahead of the estimated date. The professional and friendly staff created a welcoming atmosphere that put customers at ease. Repeat customers expressed continued confidence in the shop. A few customers noted concerns such as minor unresolved issues, occasional repair delays, and isolated quality concerns, as reflected directly in their feedback.
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"... Collision and both experiences were really great. The work is immaculate, the customer service is perfect, and the team really went the extra mile this time ..." Read more
"... seamless. I was updated throughout the process and it was finished ahead of schedule. Thank you" Read more
"... Caliber Collision did a great job. The technicians had the car looking better than brand new when I got it back. Thank you all very much for your hard work" Read more
"Excellent communication. Excellent attention to detail. Incredibly professional."
"... exceptional. I was given weekly updates on my car, they finished before the estimated date and the job was excellent" Read more
"Car was ready 10 days earlier."
"It was delayed several times. I was in a rental from June 25, 2025 until September 10, 2025."
"... complete the work in a reasonable amount of time, they also kept me updated every step of the way with their awesome text thread. Keep up the great ..." Read more
"Communication and repair were perfect!"
"The communication was excellent. That was the most important factor for me."
"... process and even the glitch with the ordering needs. I was well informed from.start.to.finish. My vehicle was completed on time. Thanks Caliber ..." Read more
"They did not inform they killed my battery I even called when I got the alert they said it was ..." Read more

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My Experience

Customer service was awesome! Samantha kept me updated on the progress of my car which was great! Also the work was finished promptly and my car looked brand new!!!

My Experience

Thank you! Everything was done perfectly. The staff were professional and efficient! Thank you!

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Returned Clean

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The ladies that I dealt with from beginning to end was above board.

Returned Clean

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Returned Clean

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Great job

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My Experience

This was not my first experience with caliber as well as my family, but I will say that Marina and Tracey went above and beyond my car was beautiful. The job was done so well as usual I recommend caliber to anyone that needs collision work. I love your company❤️

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Returned Clean

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My Experience

The entire experience was smooth and we were kept informed throughout the entire process.

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My Experience

Very nice and helpful employee’s👌

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Returned Clean

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My Experience

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Very likely

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The service was great

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Returned Clean

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Because of my experience

Repair Quality

My car was ready for pick a week before they tested me

Customer Service

The staff was very helpful and friendly

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10, I would highly recommend Caliber Collision

Repair Quality

I would highly recommend Caliber Collision. 10 stars all the way. They were friendly, timely, and Samantha who is so informative and such a sweetheart communicated with me every step of the way. My car looks brand new and I could not be happier. Thank you Caliber Collision.

Customer Service

The customer service and friendly atmosphere was great especially Samantha. She communicated with me every step of the way

My Experience

They were professional. They answered all my questions with precision and ease.

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