Maaco Douglasville - M2764

4.8 (249reviews)
100%
13150 Veterans Memorial Highway,  Douglasville,  GA  30134
Bot
Shop AssistantSparkles
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (249)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality paint jobs that exceed expectations, with many noting their vehicles looked brand new upon pickup. The team receives strong recognition for professionalism, friendliness, and keeping customers informed throughout the repair process via timely updates and communication. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted minor areas for improvement, including cleanliness concerns such as plastic floor coverings left in vehicles, pollen on exterior surfaces, and occasional paint touch-up needs, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and a strong willingness to return and recommend the shop.
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"Unbelievably quick turn around for quality work. You can't tell there was ever any damage."
"... amazing! They had my car in and out in 3 days and the results were beyond my expectations." Read more
"... out beautifully. I only had the hood painted and you can't tell the difference. Beautiful" Read more
"... paint service was quick and from a visual perspective the work was done with high quality! I was surprised." Read more
"... I was so pleased with the excellent job they did. They delivered earlier than expected and my car looks brand new!!! And they cleaned the ..." Read more
"2 days early"
"Next day, next morning actually"
"They had it ready 2 days early."
"Completed early"
"Great service, fast and reliable, very pleased with the communication"
"I received several text messages keeping me updated on their progress."
"Communication was excellent"
"The staff and process was awesome. They kept me up to date on the progress."
"... knowledgeable. She walked ne through everything, and kept me updated as well." Read more

Likely to Recommend

Repair Quality

I had used this company in the past to paint my 1990 Miata which at the time was 30 years old. I picked up a gorgeous looking car. So, when the front bumper of my 2019 Miata needed repair, I took it to them. They changed and painted the new bumper. They set up an appointment for me on a day when they could begin to work on the car, enabling me to keep the car until they were ready to start the work. I must say that I am very pleased with the quality of Work. They did a great job -- excellent customer service, pleasant interactions, good color match, flawless results, good turnaround time, and front desk person was very courteous and helpful. Overall, my experience was very positive. I am happy.

Customer Service

I had used this company in the past to paint my 1990 Miata which at the time was 30 years old. I picked up a gorgeous looking car. So, when the front bumper of my 2019 Miata needed repair, I took it to them. They changed and painted the new bumper. They set up an appointment for me on a day when they could begin to work on the car, enabling me to keep the car until they were ready to start the work. I must say that I am very pleased with the quality of Work. They did a great job -- excellent customer service, pleasant interactions, good color match, flawless results, good turnaround time, and front desk person was very courteous and helpful. Overall, my experience was very positive. I am happy.

Returned Clean

Likely to Recommend

Repair Quality

They did a excellent job on the car and Braxton was very professional

Customer Service

Returned Clean

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Good paint job at a good price

Repair Quality

Car looks great

Customer Service

Very Helpful

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Iโ€™m very likely to recommend the paint technician. However, Douglasville management did not meet the expected level of professionalism.

Repair Quality

My 2007 BMW 530I, after sitting out in the sun for years, needed a paint refresh. The paint technician at the Douglasville location did an outstanding job. The manager Milena was on leave the day I was to pick up my vehicle. Fortunately for me, Raphael who manages a different location was there to assist me, Iโ€™m grateful for his great customer service. Raphael, was very professional, pleasant, kind, and accommodating. He made sure that the car was to my satisfaction before leaving. He went over and above to ensure I was satisfied before taking the car home. He even had a technician to clean the lights, which gave the car a brand new look. Iโ€™m very thankful for the paint technician and Raphael for great customer service.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Prices are very good and the job was nice

Repair Quality

My car looked very nice

Customer Service

Very nice people

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Repair Quality

Customer Service

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Repair Quality

Paint looks good overall

Customer Service

Staff was courteous

Returned Clean

Likely to Recommend

Nice people

Repair Quality

Did a good job on the paint job.

Customer Service

They were nice and friendly

Returned Clean

Likely to Recommend

Repair Quality

Got another vehicle to bring to you needs some paint work

Customer Service

Looks good

Returned Clean

Likely to Recommend

Repair Quality

After visiting three paint and body shops in the Douglasville, GA area. I decided to select Maaco. When I entered the shop and was greeted by Milena. She was very thorough and elaborate further what each package represents. After videoing the car we went inside to get the total amount it would be. Once I made my selection. I felt confident with the dialog and process Milena had explained. When I drop off the car a couple of days later. It took approximately five days to get the call that my car was done and ready to be picked up. Once I made it to Maaco it was fifteen minutes before closing. Luckily Milena was still there and was able to bring the finish product for my review. Once she drove the car out and I saw the finish product I was totally speechless. The Fiat 500l was just as i imagine it will be. I was a bit skeptical to take Milena's suggestion because I was concerned about cost. I'm extremely pleased that I went with with my first impulse and decided to try Maaco. If anyone is thinking about getting their vehicle painted. Please stop by Maaco/Douglasville and chat with Milena. She's customer friendly and well versed. I'm one happy customer.

Customer Service

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Likely to Recommend

Repair Quality

Great workmanship

Customer Service

Excellent

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Already on it

Repair Quality

If there was a 12โ€ฆ.

Customer Service

Not enough points for the Douglasville crew

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service and paint job is excellent! What else is there to say ๐Ÿ˜‰...THANK YOU!

Likely to Recommend

Repair Quality

Excellent job done! Better get Maaco! Thanks Again!

Customer Service

Excellent job done! They're the best! Thanks again!

Returned Clean

Likely to Recommend

Repair Quality

Unbelievably quick turn around for quality work. You can't tell there was ever any damage.

Customer Service

The staff was friendly and knowledgeable. She walked ne through everything, and kept me updated as well.

Returned Clean

My Experience

Very professional vehicle was completed in the time frame stated. Please will the result and tips to keep the paint looking good

My Experience

Milena was very professional and very appreciated ๐Ÿ™๐Ÿพ