Watts Collision Center

4.9 (1,402reviews)

99%

(770) 456-0640

100 Hunter Industrial, Villa Rica, GA 30180

99%

100 Hunter Industrial
Villa Rica, GA 30180

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About Watts Collision Center

100 Hunter Industrial
Villa Rica, GA 30180

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In business since 2005. Family owned and operated. Full service collision repair and auto painting. Frame and unibody repairs, with computerized measurments by chief lazerlock. Auto glass repair and replacement. 24 hour towing.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (1,402)

Sort By:
Newest
Rating

1,022 Customers Rated

5 Stars

67% Complete

(940)
4 Stars

4.7% Complete

(66)
3 Stars

0.5% Complete

(7)
2 Stars

0.4% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text updates and personal calls to explain any delays. Timeliness is largely commended, with several customers noting early completions, though some mentioned parts-related delays that were handled transparently. Customers also appreciate the complimentary interior and exterior cleaning as a thoughtful bonus. A few customers, based on their own comments, noted concerns such as unexpected odors from cleaning products, a dirty boot print on a back seat, leftover old parts inside vehicles, and repair delays that exceeded estimates without adequate early notice. Overall, the shop is widely recommended for its professionalism, friendly staff, insurance coordination assistance, and dedication to customer satisfaction.

Select to learn more

Service Quality
Communication

"... progress, and ensured the work was completed on schedule. The quality of the repair exceeded my expectations—my vehicle looks as good as new, and the attention ..." Read more

"... and transparent while my car was in their care . My car was returned to me like it was brand new !" Read more

"Excellent work and customer service. They kept me informed during the entire process and ..." Read more

"The staff were very professional and efficient. My repair results were very outstanding. I was pleased with my experience and I will definitely ..." Read more

"Their professionalism and excellence is to be commended."

"... was extremely helpful, informative and pleasant. I was kept informed of the repair process daily. My car was ready in half the time than anticipated. ..." Read more

"I was consistently updated through text messages."

"... were always kept advised of the status of the job. Communication was great. The work is very good and looks like the car before the wreck. Well pleased ..." Read more

"We appreciate the daily texts and your staff being courteous enough to call and personally explain when there was a delay."

"I never heard from anyone during the process or got any updates."

Service Quality
Communication

Service Quality
Communication

"... progress, and ensured the work was completed on schedule. The quality of the repair exceeded my expectations—my vehicle looks as good as new, and the attention ..." Read more

"... and transparent while my car was in their care . My car was returned to me like it was brand new !" Read more

"Excellent work and customer service. They kept me informed during the entire process and ..." Read more

"The staff were very professional and efficient. My repair results were very outstanding. I was pleased with my experience and I will definitely ..." Read more

"Their professionalism and excellence is to be commended."

"... was extremely helpful, informative and pleasant. I was kept informed of the repair process daily. My car was ready in half the time than anticipated. ..." Read more

"I was consistently updated through text messages."

"... were always kept advised of the status of the job. Communication was great. The work is very good and looks like the car before the wreck. Well pleased ..." Read more

"We appreciate the daily texts and your staff being courteous enough to call and personally explain when there was a delay."

"I never heard from anyone during the process or got any updates."

Theresa (Toyota owner) reviewed 9/24/26

I would have rated them a 10 except the repair took longer than I thought it would.

Marilyn (Hyundai owner) reviewed 9/23/26

It was great. On-time as promised.

Jason (Honda owner) reviewed 9/21/26

Great people who do quality work.

Fred (Kia owner) reviewed 9/18/26

Communications about our vehicle was great and they were extremely helpful and responsive. The work looks great.

Mallory (Toyota owner) reviewed 9/18/26

Alisa (Chevrolet owner) reviewed 9/16/26

Watts is awesome. Definitely recommend! Awesome family owed business.

I already do.

Briana (Nissan owner) reviewed 9/14/26

I love the work that Watts did. The car was so clean, almost brand new. Very pleased and impressed.

Rosa (Hyundai owner) reviewed 9/14/26

They do good work.

They did a wonderful job and my car looks amazing. I would highly recommend this place for car repairs. Staff is very helpful and courteous. Rosa Bean

Great customer service.

Tiffanie (Honda owner) reviewed 9/11/26

I really appreciate your help fixing my car. I am very happy with my repairs.

Valerie (Mercedes-Benz owner) reviewed 9/10/26

Excellent job with my car, with excellent communication.

Amanda (Toyota owner) reviewed 9/10/26

Shane (GMC owner) reviewed 9/7/26

Nartasha (Nissan owner) reviewed 9/4/26

The repairs were done well and timely. The representatives very cordial and professional. Thank you for a great experience’

The representatives very cordial and professional. Thank you for a great experience!

Jean (Kia owner) reviewed 9/3/26

John (Honda owner) reviewed 9/2/26

I was amazed by how great the car looked! You guys even cleaned up the inside! It was like getting a brand new car!! Thank you for taking such good care of my Basque Baby!

Andrea (Volkswagen owner) reviewed 8/28/26

Watts collision family is great, the experience is always exceptional

Jerome (GMC owner) reviewed 8/28/26

Excellent service!

Todd (Ford owner) reviewed 8/27/26

Kimberly (Toyota owner) reviewed 8/27/26

Mary (Toyota owner) reviewed 8/26/26

My car looks brand new again. I cannot tell you how pleased I was with the entire process. I highly recommend Watt’s to everyone!

My family has used Watts multiple times. I recommend this shop to everyone!

My car looks brand new. It was over a week early. I could not have asked for a better experience!

Amazing communication and kindness provided all the way through.

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There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Watts Collision Center

Get an AI powered repair cost prediction

About Watts Collision Center

Get an AI powered repair cost prediction

Reviews (1,402)

1,022 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean