Watts Collision Center

4.9 (1,376reviews)

99%

(770) 456-0640

100 Hunter Industrial, Villa Rica, GA 30180

99%

100 Hunter Industrial
Villa Rica, GA 30180

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About Watts Collision Center

100 Hunter Industrial
Villa Rica, GA 30180

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

In business since 2005. Family owned and operated. Full service collision repair and auto painting. Frame and unibody repairs, with computerized measurments by chief lazerlock. Auto glass repair and replacement. 24 hour towing.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,376)

Sort By:
Newest
Rating

1,003 Customers Rated

5 Stars

66.9% Complete

(921)
4 Stars

4.8% Complete

(66)
3 Stars

0.5% Complete

(7)
2 Stars

0.4% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, providing regular text and phone updates throughout the repair process. Customers also frequently highlight the complimentary interior and exterior cleaning as a standout bonus. While a few customers noted delays due to parts availability or longer-than-expected timelines, most understood these circumstances and appreciated being kept informed. A small number of customers mentioned minor concerns such as lingering chemical smells, leftover debris, or incomplete finishing touches, as noted directly in their feedback. Overall, the shop is widely regarded as professional, friendly, and trustworthy, with a strong base of loyal, repeat customers who enthusiastically recommend the service to others.

Select to learn more

Service Quality
Communication

"... progress, and ensured the work was completed on schedule. The quality of the repair exceeded my expectations—my vehicle looks as good as new, and the attention ..." Read more

"Watts Collision was extremely professional, thorough, and transparent while my car was in their care . My car was returned ..." Read more

"Excellent work and customer service. They kept me informed during the entire process and ..." Read more

"Their professionalism and excellence is to be commended."

"The staff were very professional and efficient. My repair results were very outstanding. I was pleased with my experience and I will definitely ..." Read more

"... was extremely helpful, informative and pleasant. I was kept informed of the repair process daily. My car was ready in half the time than anticipated. ..." Read more

"I was consistently updated through text messages."

"I appreciate the communication, via calls and texts, keeping me updated about the progress of my car ..." Read more

"We appreciate the daily texts and your staff being courteous enough to call and personally explain when there was a delay."

"Watts Collision was very attentive and updated repair progress with timely text messages."

Service Quality
Communication

Service Quality
Communication

"... progress, and ensured the work was completed on schedule. The quality of the repair exceeded my expectations—my vehicle looks as good as new, and the attention ..." Read more

"Watts Collision was extremely professional, thorough, and transparent while my car was in their care . My car was returned ..." Read more

"Excellent work and customer service. They kept me informed during the entire process and ..." Read more

"Their professionalism and excellence is to be commended."

"The staff were very professional and efficient. My repair results were very outstanding. I was pleased with my experience and I will definitely ..." Read more

"... was extremely helpful, informative and pleasant. I was kept informed of the repair process daily. My car was ready in half the time than anticipated. ..." Read more

"I was consistently updated through text messages."

"I appreciate the communication, via calls and texts, keeping me updated about the progress of my car ..." Read more

"We appreciate the daily texts and your staff being courteous enough to call and personally explain when there was a delay."

"Watts Collision was very attentive and updated repair progress with timely text messages."

Johnny (Hyundai owner) reviewed 8/10/26

We always come to watts for our service. They update every few days, top notch and just the best all around

I will recommend them to everyone

We will always use Watts. They are top notch keep you informed weekly of your vehicle and are just great to work with

Loved working with Tara. She’s the best

Jodi (RAM owner) reviewed 8/7/26

The truck looks like it was never in a wreck. Totally impressed. Will refer them to everyone.

Delaney (Toyota owner) reviewed 8/7/26

Great customer service and great work. Will always recommend!

Mary (Ford owner) reviewed 8/5/26

Looks great! Thank you

Dean (Honda owner) reviewed 8/1/26

Jackie (Chevrolet owner) reviewed 7/31/26

Job well done, I like it!

Jerry (RAM owner) reviewed 7/31/26

Gregory (RAM owner) reviewed 7/30/26

Lyndall (Nissan owner) reviewed 7/30/26

Watts is #1 on my list!!!

Great job!!!

Beverly (Lexus owner) reviewed 7/27/26

Excellent service. I was contacted immediately after my claim was filed and approved. Everyone I spoke to was extremely helpful, informative and pleasant. I was kept informed of the repair process daily. My car was ready in half the time than anticipated. Overall excellent customer service.

Absolutely

So far, vehicle seems to be driving very well

I am very impressed with the customer service. I was contacted by a staff member immediately after insurance company approved my claim and I was able to get my car in within a couple of hours. I was offered a ride home while my rental was being processed. I was contacted every day regarding the progress of the work and my vehicle was ready earlier than expected.

Olivia (Ford owner) reviewed 7/27/26

Mary (Ford owner) reviewed 7/24/26

They did a great job! Even cleaned the interior of my car.

Terry (Toyota owner) reviewed 7/23/26

Thank you so much for all your help

Deanna (Kia owner) reviewed 7/21/26

They are a great team there at Watts! Would recommend them for sure! Great job!

Douglas (Ford owner) reviewed 7/21/26

Good repair done quickly, great customer service

Randy (Dodge owner) reviewed 7/20/26

Charles (GMC owner) reviewed 7/20/26

Kept me updated and finished the job on time expected and very friendly

Christi (Toyota owner) reviewed 7/18/26

My car looked like it just rolled off the lot when I bought it! Thank you for washing it after you fixed it! That meant a lot since I barely have time to do it myself! You all are the best and I wouldn't go anywhere else!

Sheree (Ford owner) reviewed 7/17/26

Always

Great job!!!!!!!

Great!!!!!

Brandon (Ford owner) reviewed 7/13/26

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view more shops in: Villa Rica | 30180

Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Watts Collision Center

Get an AI powered repair cost prediction

About Watts Collision Center

Get an AI powered repair cost prediction

Reviews (1,376)

1,003 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -