Caliber - Carrollton Ga

4.8 (2,453reviews)
97%
2727 Highway 61,  Carrollton,  GA  30116

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,453)

My Experience

My alarm system was damaged From the accident from the accident and my remote was not replaced but the gentleman who helped me name Zack was excellent very Professional standing amen

My Experience

Likely to Recommend

Repair Quality

Just picked it up, but it looks like a great job and like nothing every happened to it.

Customer Service

Text updates from Zach were wonderful. I knew what was going on at all times.

Returned Clean

My Experience

The work was done in a very timely manner and the repair looked awesome

Likely to Recommend

Repair Quality

Awesome job

Customer Service

Awesome

My Experience

Ever thing was well done grate job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I must say I choose Caliber Collision before I choose to turn in a report to my insurance company . I was welcome in, spoke with the receptionist who was very helpful and nice and she turned me over to Zack who took his time to look at my car and explain exactly what was need. I really liked and appreciate how caring and kind Zack was. My mind was made up so I made and appointment to bring my car in. When I got home my husband said he decided to turn it into the insurance, he called and they said they would cover it. Before I could tell them I had made and appointment with Caliber Collision the guy said here are some shops we use or you may won’t to choose your own and the first name they gave me was Caliber Collision I was happy after praying I was lead to Caliber Collision it was just conformation for me that I had choose the best. I told the insurance guy I had already been there and made and appointment for Monday he said fine and that Caliber Collision was a great company I said yes God lead me there. If I should need a body shop again in the future it will definitely be Zack and Caliber Collision. I can’t say it enough Zack was great 👍🏾.

My Experience

Y’all were awesome not to mention quick..I really appreciate the good job y’all have done on our Chevrolet Tahoe..thanks so much

Likely to Recommend

The job they have done is great and my cars looks brand new

Repair Quality

The repair is nice and can not even tell where the dent was . However the smell in the car is horrible and toxic , tried a couple of things to get rid of it , they didn’t work .

Customer Service

Had some confusion about the appointment for the drop of after getting an estimate . Been told that I didn’t set up an appointment when I knew I did

Returned Clean

My Experience

If USAA has you as an approved shop that is why the repair was right.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very professional

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I loved getting the daily text updates from Kristyn, and when I called in with questions they were able to guide me through the process extremely well. I would definitely recommend Caliber to anyone who has been in an accident.

My Experience

Excellent customer service! Very friendly!

Likely to Recommend

There is no other place I would rather go or refer someone to!

Repair Quality

From start to finish everyone was professional and I really appreciate the fact that my insurance company progressive would choose such an outstanding partner for my needs.

Customer Service

From the time I walked in the door everyone was welcoming and friendly and there was never a time that I had a question to ask that they didn’t answer before I could ask it!

Returned Clean

Likely to Recommend

Repair Quality

Love Zach! He is awesome!!

Customer Service

Returned Clean

My Experience

Zach was awesome keeping me updated on my vehicle every step of the way. As well as getting it back to me in a timely manner! Big thank you to Caliber!

Likely to Recommend

I would highly recommend caliber and for Zack to be the one to help!

Repair Quality

Customer Service

Zack kept me informed the entire time and got me my car back the day I needed it!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looked brand new. Will definitely recommend to others. Thank you

Likely to Recommend

Repair Quality

The car looked like a new one

Customer Service

They kept us informed every day

My Experience

Zach was great and kept me very informed

Likely to Recommend

Repair Quality

Customer Service

Returned Clean