Caliber - Carrollton Ga

4.8 (2,434reviews)
97%
2727 Highway 61,  Carrollton,  GA  30116

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,434)

My Experience

The quality of the work was excellent. The staff was pretty friendly. However, it was never disclosed to me that I would have to pay $260 out of pocket for a diagnostic fee. That part was misleading and unfair. I was unprepared to pay the money.

My Experience

Zach, was excellent, very professional, he kept me informed of the process until my car was finished. Everything was done in a timely manner, and everything was completed earlier than what they expected. Thank you

My Experience

Took over a week longer than quoted, communication was terrible. Receptionist very rude and argumentative. Work was of high quality.

Likely to Recommend

Repair Quality

fine

Customer Service

Likely to Recommend

Would defiantly recommend

Repair Quality

It locks as if the accident never occurred

Customer Service

They kept me informed of the repair steps and worked with me when I was busy with my children

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was so easy to get my van fixed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Zach was very good to work with and easy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate them keeping me informed on the status of my vehicle. Everyone was professional and friendly. I would consider them a great place for body work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Y’all have a great team of people who go the extra mile to fix the vehicle and make sure that the customer knows what’s going on and what needs to be done and I like to give a huge thank you to your employee John for doing a great job thank y’all again for fixing my truck and if I need any more work done to any one of my vehicles I will come see y’all

My Experience

Working with Zach was a great experience. He was very responsive to my concerns, courteous and always kept me informed every step of the way. Thanks!

Likely to Recommend

I took car into one location and work was performed by a different location. I was happy with way shop that peformed work seems to have handled repair but it is not geographically convenient to me so would not have picked it for the work. I am not happy with how the actual shop I went to, which is geographically concenvenient and which I chose based on past experience when it was ABRA, handled some things, so would not likely recommend that location to anyone.

Repair Quality

As far as we can tell at this time, the work was performed well and the repairs are satisfactory as we have seen nothing yet to indicate otherwise. Of course, we will need time to see how things hold up, but the service seemed good at the time.

Customer Service

As far as we can tell at this time, the work was performed well and the repairs are satisfactory as we have seen nothing yet to indicate otherwise. Of course, we will need time to see how things hold up, but the service seemed good at the time.As far as customer service from Zach, he was great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team work makes the dream work keep it up guys thanks a ton your a lil Expensive lol but Nawl frfr you get what you pay for thanks again.

My Experience

The repair looks great! Your adjuster kept me informed throughout. My vehicle was cleaned and washed to a very high level! Thanks to all your team!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job and great communication from staff.

My Experience

You people are awesome

My Experience

Thank you for great service as well as washing and vacuuming the car before pickup. That was such a nice bonus!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Zach was amazing with keeping me updated and answering any questions I had. This will be my second visit with this company but my dad gets all his repair for his other cars here. All the employees there are nice and so willing to give the best service to their customers. They did amazing on my car this week but that’s no shocker because I’m always satisfied with their work. Thank you for an amazing service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean