Caliber - Carson City

4.8 (3,748reviews)
96%
405 Moses Street,  Carson City,  NV  89703

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,748)

Likely to Recommend

Repair Quality

Everything is great

Customer Service

Everyone was very helpful and courteous. Eve was very good at keeping me up to date with the progress. My car door is working great and looking great. I will recommend your shop to anyone who needs bodywork.

My Experience

A little more attention to the final cleaning is my only thought

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast and professional service. The service representative Quinn was very professional and knowledgeable. We are very happy with the results. Thank you.

Likely to Recommend

Repair Quality

We are very pleased with the work, speed of repair and the professional service that we experienced. The Caliber rep Quinn who worked with us was very professional. I would recommend Caliber Collision based off the outcome of the job and the service experienced. Thank you.

Customer Service

The customer service was great.

Returned Clean

My Experience

They did an amazing job and made my entire experience seem less. Eve was an absolute sweetheart and was great with communication throughout the whole process. Great job everyone!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Eve was absolutely amazing! Super communicative and very willing to work with you! Plus my car looks brand new again!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great experience. CC answered all my questions and kept me updated with progress of repair every step of the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

None

Likely to Recommend

Repair Quality

Customer Service

My Experience

Every one from the main lady up front the underwriter guy and the manager all great! My experience was excellent minus my interaction with Eve. She’s rude and condescending. Unfortunately most of my interactions were with her. She needs serious customer service education. While I waited to get my car taken in I witnessed her bite one of the service guys head off. With his response to her if you are going to be rude I’m going home. She continued to make me wait but helped someone else that came in after me to pick up her car. That customer had to get stern with her and said “ I’m not going to argue with you”. With me I told her to be sure to replace with the exact black chrome. She said it definitely would be the same. She replaced with silver and then argued with me about it. I live 40 minutes away from the shop. If I have to come again I’d definitely ask not to work with her. As I said everyone else was so kind and in the end I was happy with the work that was done.

My Experience

Beautiful work on blending the paint to match! Made the car look like new!!!!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks brand new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Eve and her team were a pleasure to work with, I'm so glad I chose to work with them and I'd go back in a heartbeat.

My Experience

Eve is awesome give her 10's all the way

Likely to Recommend

Repair Quality

Customer Service

My Experience

Quinn S at caliber collision did a phenomenal job of keeping me informed through the whole process of my car being repaired! He was very professional, I would recommend caliber collision to anyone because of Quinn S

Likely to Recommend

Repair Quality

Customer Service

Quinn S was great at communicating every step of my car being repaired

Returned Clean

My Experience

I loved the communication on the progress of the repair. They made my accident experience very pleasant.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Thanks Eve, great job