Caliber - Carson City
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Eve is awesome give her 10's all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quinn S at caliber collision did a phenomenal job of keeping me informed through the whole process of my car being repaired! He was very professional, I would recommend caliber collision to anyone because of Quinn S
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quinn S was great at communicating every step of my car being repaired
Returned Clean
My Experience - 5.0/5.0 -
I loved the communication on the progress of the repair. They made my accident experience very pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Thanks Eve, great job
My Experience - 5.0/5.0 -
My car was done very quickly which I appreciate!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quinn is great very responsive and friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
After seeing the incomplete results and additional damages to the vehicle I don’t know that I would make a recommendation.
Repair Quality - 0.5/5.0 -
My experience with staff has been great. Unfortunately there were several issues with the repair and I had to return the car for further repairs.
Customer Service - 4.5/5.0 -
Everyone has been great. The only hiccup is I was not contacted with next steps as promised on the return repair
Returned Clean
My Experience - 5.0/5.0 -
Definitely 5 0ut of 5 in stars!!
My Experience - 5.0/5.0 -
The work was done well and quickly! A pleasure working with Eve. She did an excellent job communicating with us throughout the entire process!
My Experience - 5.0/5.0 -
You have a very good/nice customer service team. Always keeping me up on the repairs & time line. Always very professional. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the customer service, & professionalism of your team, & for always keeping us informed. Thank you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend using caliber collision for any of your needs
Repair Quality - 5.0/5.0 -
We brought our Toyota 4Runner to caliber on a Tuesday night they disassembled repaired painted and reassembled and had my car back to me Friday afternoon the team at caliber were friendly I would recommend them for any of your needs
Customer Service - 5.0/5.0 -
Customer service was awesome Quinn was helpful and knowledgeable the receptionist at the front desk was super friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional, friendly and did a great job. I would highly recommend Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was very good, however, there were still quite a bit of dust in the back part of the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
If it wasn’t for the huge delay it took to even get started on my car I probably would have felt different about it. And it was Joe’s fault because he didn’t submit the paperwork the way that the insurance had originally asked for it. That’s why there was such a delay.
Repair Quality - 3.5/5.0 -
What should have taken a month at most to complete the repairs, it took about 2 months. Things were not submitted the correct way that the insurance was requesting and until my attorney called the shop, Joe then submitted it the right way and got the process moving. The communication at the end was frustrating, the person I was working with, Joe, had to be out of the office but no one ever reached out to me to give me an update and I had to be the one that kept calling to get the update.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eve and her team are amazing caring people. They go above and beyond to deliver excellent customer service like we are friends. It’s not just about business but I was treated like a dear friend. Eve especially made sure that I was informed of my car repair status and she also took very good care of me a person not just another customer in her book. Thank you team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very quick and helpful with the repair.