Caliber - Cedar Rapids - Dodge Rd
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Good communication throughout the process. Small calibration issue but was quickly resolved
My Experience - 5.0/5.0 -
First of all the staff was excellent, this was the second time I had my vehicle serviced with Caliber Collision. On my first visit with the company I knew it was the repair company for me. I’ve had no complaints about any of the repairs I’ve had done with this company. I consider Caliber Collision a 5 Star company all the way, from the receptionists at the front desk to the workers that actually do the work. And a very big kudos to the appraisals especially Dustin Melchert. Thank you all for a job well done!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, above and beyond the norm
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very grateful that they could take us in right away and repair our GMC quickly. I loved the text updates and the open communication. I’ll definitely be recommending my friends and family to you! Thank you so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was timely and clear. And the repairs look great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Josh was very nice. Clear and timely.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
There were several delays, multiple communication issues, and the price was almost double the estimate.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Caliber was great. Kelly was very helpful & explained everything. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kelly C. was very helpful. He explained everything.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Still trying to figure out the calibration of my car
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
Everyone was so pleasant and nice that I interacted with. Front desk lady’s and Josh. Everyone answered my questions and kept me informed on what was happening to my vehicle. I felt very comfortable leaving my vehicle in caliber hands and satisfied with the end results. Thank you all!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks better than it did BEFORE the accident! Kelly, his crew and the lovely ladies at the front desk did amazing work with great customer service! They even cleaned the nose smears on the windows from my dog. Super happy with everything from start to finish.
My Experience - 5.0/5.0 -
Very easy to work with. Laid back team but remained professional. Communication was very easy and did an excellent job keeping me updated. My car looks great! You would never even know and all was done efficiently! I highly recommend and would go back again for any needs.
Likely to Recommend - 0.5/5.0 -
Not a chance.
Repair Quality - 3.5/5.0 -
We had a communication problem. I feel that my project was not properly managed and over the 6 weeks that Caliber had my vehicle and the multiple errors that occurred in trouble shooting I never knew the the real status of the repairs, the timeline for completion, or even the indication of a positive outcome. It was one of the most disappointing and frustrating experiences of my life. I’m 75 and that covers a lot of experiences. Please don’t contact me again
Customer Service - 0.5/5.0 -
See earlier comments.