Caliber - Cedar Rapids - Southwest

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Wonderful job

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

They forgot to fix my the windshield washer system. The washer fluid does not spray into the windshield.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had an excellent experience with Caliber Collision. The staff was professional, friendly, and easy to work with from start to finish. They provided daily status updates throughout the repair process, which gave me peace of mind and kept me informed every step of the way. Their estimate was accurate and transparent, with no hidden fees or unexpected charges. They also offered accommodating hours that made dropping off and picking up my vehicle very convenient. Most importantly, the quality of the repair work was outstanding. My vehicle looks great, and the attention to detail was evident. I highly recommend Caliber Collision to anyone looking for honest, reliable service and top-notch repair work.

My Experience - 5.0/5.0 -

Gabby was phenomenal to work with. She was very knowledgeable and helpful. She also kept me informed throughout the process. I don't remember the name of the lady at the front desk, but she was also super helpful and knowledgeable. Both ladies are doing great work and representing the company very well. Very pleased.

Likely to Recommend - 5.0/5.0 -

I would highly recommend and tell them how wonderful they all are.

Repair Quality - 5.0/5.0 -

Gabby was phenomenal and kept me informed. She was super helpful.

Customer Service - 5.0/5.0 -

Gabby and the gal at the front desk both did a great job and were super friendly!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car came back very clean that was nice

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The people that work at the Caliber location I went to were very helpful and friendly.

Customer Service - 5.0/5.0 -

Everyone was great!

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the great assistance!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very satisfied, everyone at Caliber Collision was amazing to work with! They got the repairs on my car done in a timely manner!

Likely to Recommend - 5.0/5.0 -

I have recommended Caliber to 3 people at work and they also had a experience here.

Repair Quality - 5.0/5.0 -

They did an excellent job and got my car done several days early.

Customer Service - 5.0/5.0 -

They were nice and professional. They did a great job explaining what was being done to my car and gave regular updates durring the process.

Returned Clean

My Experience - 0.0/5.0 -

My wife’s bringing it back @8:00 am 5/22

Likely to Recommend - 5.0/5.0 -

I would highly recommend this business to any of my family members and friends for the amazing work. They have done to my vehicle.

Repair Quality - 5.0/5.0 -

10/10 Everything was perfect. The quality of the repair exceeded my expectations and my car looks amazing. The entire process was smooth, professional, and stress-free. I’m extremely satisfied with the work that was done.

Customer Service - 5.0/5.0 -

I recently had my car repaired at this collision center and I couldn’t be happier with the experience. From start to finish, the staff was professional, helpful, and kept me updated throughout the entire process. The quality of the repair work was amazing my car looks like nothing ever happened. They really paid attention to detail and made the whole process stress-free. I also want to give a huge shout out to Kelly for going above and beyond. Kelly was incredibly friendly, communicative, and made sure all my questions were answered. It’s rare to find customer service like that nowadays, and it truly made a difference. Thank you again to Kelly and the whole team for the excellent work. Highly recommend this shop to anyone needing collision repairs!

My Experience - 5.0/5.0 -

The lady checking me in and Floyd are the best.!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service. Wonderful people. Floyd was so easy to talk to.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I recently had my Jeep Grand Cherokee repaired at Caliber Collision, and I am thoroughly impressed with the results. The team was professional, courteous, and kept me updated throughout the entire process. They repaired my vehicle to its pre-accident condition, ensuring the paint match was perfect and all body lines were spot on. They even completed the work ahead of the scheduled time. The customer service was exceptional, making a stressful situation much easier. Highly recommend. CALIBER COLLISION THE RIGHT WAY TO DO IT

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Karissa makes things happen. Quick turn around and easy to work with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great experience & would recommend to others!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The repairs look fantastic, everyone was so nice & helpful. The work was done in a timely manner, in fact earlier than was expected. Very much appreciated that my car came home freshly washed & interior clean, I totally wasn’t expecting that! 100% satisfied with my experience at Caliber Collision. Thank you for a job well done, I would not hesitate to recommend your business to my family & friends.