Caliber - Cedar Rapids - Southwest

4.9 (204reviews)
99%
5175 16th Ave SW,  Cedar Rapids,  IA  52404

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (204)

My Experience

Your team was incredibly helpful through the process even dealing with challenges from the insurance company. Car was done a day ahead of schedule, which was very much appreciated!

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I didn't have many dealings directly but the paint job looks great, Bob and the team were great to deal with.

Customer Service

Returned Clean

My Experience

Great communication, very timely

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Returned Clean

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I really satisfied for the service

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My Experience

Very nice work and management are excellent, extremely please with the work Thank Deng

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My Experience

It was a very good experience. Very good people.

My Experience

Very satisfied with the quality of work, also their communication was excellent.

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Customer Service

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Repair Quality

Wonderful experience. Vehicle looks great after repairs. Like new

Customer Service

Everyone was incredibly nice and helpful

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Friendly staff quick service totally happy

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My Experience

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My Experience

My car repair was amazingly fast and of good quality

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My Experience

Excellent job and communication. Good people.

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Returned Clean

My Experience

Staff was friendly and they went above and beyond . I am beyond satisfied and I’m very grateful. Thank you for being not only kind but doing such a great job . The women in the office should get a raise and the staff who repaired my car did such a good job they deserve a raise to. You can tell the staff takes pride in their work and enjoys what they do. I will never forget this…

Likely to Recommend

I highly recommend Caliber Collision yes.

Repair Quality

I’m completely satisfied 100%. The women that worked up front was so nice. The quality of work was better than a 10. Thank you again.

Customer Service

Perfection!

My Experience

They did a fantastic job with the repair, and with keeping me updated about it! I wouldn't change a thing about what they did, they were all absolutely fantastic!

My Experience

It was good and communicated well.

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Returned Clean

Likely to Recommend

I will always pick Caliber, as long as Karissa is working there.

Repair Quality

Karissa Root the office manager got me taken care of when I hit a deer about 6 months ago. Then I was in another car accident about a month ago and had to pick a place that I wanted my car to be repaired at. Karissa was still employed at Caliber so I made the obvious choice to pick her as I knew she would get me and my vehicle taken care of. The customer service was out of the world per usual, and Karissa was absolutely amazing. Thank you Karissa for bending over backwards to make sure your customers are satisfied. You should be running that entire place in my opinion and you certainly deserve a raise with how hard I always see you working, I dont know how you do it! Thank you again. Blake

Customer Service

Amazing, Karissa was great

Returned Clean

My Experience

Took considerably longer then estimated. Paint flaw above light. Rear camera no longer works. And most importantly the bed no longer fits up to the tailgate correctly. Completely disappointed, and WILL be fixed by a competent company on your dime!