Caliber - Cedar Rapids - Southwest
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Used then on my girls car, but was wonderful both times!
Repair Quality - 4.5/5.0 -
Satisfied with the repairs, although during transportation from facility to another facility, did experience some hiccups. Everything on caliber collisions end went well. Country financial did give some push back with something’s but everything did end well.
Customer Service - 5.0/5.0 -
Tom and Selina were wonderful to work with!
My Experience - 5.0/5.0 -
Very accommodating and professional. Kept me updated through whole process.
My Experience - 5.0/5.0 -
Caliber was quite fast in repairing my vehicle. Also kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Above and beyond service!!! I cannot say enough about the excellent service I received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went above and beyond! Great customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom was great with communication and keeping up to date on my car! Great service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. The whole experience was such a smooth transaction. I am amazed at my repair results. My car looks fabulous!
Likely to Recommend - 5.0/5.0 -
I have already been recommending Caliber to everyone I know!
Repair Quality - 5.0/5.0 -
My car looks amazing!
Customer Service - 5.0/5.0 -
I really appreciate good customer service and in this day and age it can be hard to come by. Caliber really excels when it comes to customer service and I have been telling everyone how impressed I’ve been.
My Experience - 5.0/5.0 -
Tom was awesome. He communicated clearly and my repair was done on time. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service, and customer service as well! Tom was great and they delivered ahead of schedule!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The vehicle was completed in a timely manner. Very impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Cedar Rapids only. Everyone who asks me will know about our experience with Davenport
Repair Quality - 5.0/5.0 -
We were extremely happy with Tom and how handled our situation. He kept us informed on what was going on with our vehicle.
Customer Service - 5.0/5.0 -
Tom was extremely helpful and kept us informed on the status of our vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was an excellent experience with the team. So glad to work with Tom. Best customers service ever.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stirring wheel is a little stiff but all in all I’m satisfied.
Customer Service - 5.0/5.0 -
Everyone was so nice
Likely to Recommend - 5.0/5.0 -
I was referred and already talk about you guys to everyone on how great the work was
Repair Quality - 5.0/5.0 -
Tom was very respectful and kept me in the loop with all the repairs and any new damages found immediately!
Customer Service - 5.0/5.0 -
The receptionist was very kind and respectful and answered all questions to the best of her knowledge e
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been telling everyone about the amazing job and they can see it
Repair Quality - 5.0/5.0 -
They were amazing at getting my car in and fixed right away, they were very good at walking me through how everything went and they did amazing work I'm very happy with everything and my car is back to looking good I will always come back.thank you guys for doing such a good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing staff and service! Great communication with repairs and my car looks great and came back cleaner then when i dropped it off!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Have not seen my car yet, so “no” only means “Can’t say”. Check again a week after the car is returned!
Likely to Recommend - 2.5/5.0 -
Too early to tell
Repair Quality - 2.5/5.0 -
I have no comments yet. Will pick up my car tomorrow and will be willing to comment a week from now.
Customer Service - 2.5/5.0 -
no comment, see earlier remarks
Returned Clean
My Experience - 5.0/5.0 -
The staff here are amazing. Thomas and everyone there made a difficult situation durable. Highly recommend 👌
My Experience - 5.0/5.0 -
The only thing that I was not satisfied about was the cedar rapids store sending the rogue back to East Moline without checking to see if the AC could be recharged but everything else was great. The East Moline store is great completely satisfied and I mean completely satisfied with their service