Caliber - Centerville

4.9 (2,099reviews)
97%
289 Loop Rd,  Centerville,  OH  45459

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,099)

My Experience

Steve was so polite and professional when I dropped off my vehicle. I didn’t have to wait to be seen and the facility was clean. I’ve never met anyone in the collision business so courteous. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazed that they were able to complete the job in one day. They went above and beyond and even waited for me to get to the office to pick up vehicle past store hours.

Likely to Recommend

Great service. They even waited at the shop till I arrived to pick up car.

Repair Quality

Great! You can barely tell there were some marks there.

Customer Service

Did not have to wait when I arrived. Enterprise rep even showed up right after paperwork was completed. Great service.

My Experience

The repair looks great. The window, lock and mirror works as they should on the new door with no leaks during last nights rain. If only the rest of the trucks paint and panels (door) looked so good

Likely to Recommend

I will recommend Caliber Collision any time repairs are needed.

Repair Quality

Everything is tight, quite, looks great and no leaks. Excellent work!

Customer Service

From service manager to receptionist I was kept up to date how the repair was going, couldn’t ask to be treated better.

Likely to Recommend

I'd recommend the shop to anyone!

Repair Quality

They did an excellent job!

Customer Service

Everyone was friendly and professional. I felt like they cared about me and my car repair.

My Experience

My experience was good! I did not have to wait a long time for my car to be fixed and everyone was very nice.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Steve was wonderful! No how many times I called to check and follow up he was friendly, honest and kept to his word. He made our Christmas by having our Durango ready for us to travel for the holiday!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a Excellent experience everyone was Nice and Very patient..I was satisfied with the work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

15 you guys were and are great !

My Experience

The entire experience was first class. Big kudos to Steve!

Likely to Recommend

I’m very happy with the quality of work and customer service.

Repair Quality

Steve was fantastic! The vehicle was flawless.

Customer Service

Perfect communication

My Experience

Great work and honest interactions.

My Experience

My suv had parts Loose under the bumper, and I feel like I was told they were going to do one thing and they did the opposite with my quarter panel, Overall I’m satisfied with the work it turned out really well it’s the little things that make a big difference in being told one thing and it not be done

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The communication was absolutely outstanding. I knew exactly what to expect with my repair. It was done in a timely manner. When they insurance co. Dropped the ball, Caliber went above and beyond to wrap up the loose ends.10/10 would recommend.

Likely to Recommend

Repair Quality

Customer Service

Customer service was absolutely incredible!

Returned Clean

My Experience

I had the best experience I’ve ever had taking my car into Caliber Collision! Everyone I came into contact with was so genuine, from the front desk receptionist to the service advisor, Steve Latin. I felt secure and informed while my car was in the repair shop, especially with the up to date text messages throughout the week. I am 100% satisfied! My car was repaired in a very timely manner! When I picked up my vehicle, I really appreciated Steve walking me through everything that was repaired! You all did such a great job making sure I was satisfied with the work that was done before I drove off. I also wanted to say a huge thank you for the condition of my car when I did pick it up! Not only did you repair the damage, but also cleaned and washed my car leaving it smelling and feeling brand new, not only on the outside but the inside too! Thank you all so much and Happy Holidays!

Likely to Recommend

Repair Quality

Customer Service